Privacy Troubleshooter

What's the general area of your concern?

  • Ads by Google
  • Maps
  • Google Play and Shopping products
  • Web Search
  • Gmail, Chat and your Google Account
  • YouTube
  • Social Networks, Blogger and Photos
  • Mobile
  • Chrome and Toolbar
  • Calendar, Docs/Drive and Voice
  • I have a general question related to Google

Choose the area that best describes your concern

  • Unexplained pop-up ads
  • On blogs and other sites
  • On Search and Gmail
  • Other Ad issues

Which product area is your question related to?

  • Google Maps
  • Google+ Local/Places
  • Street View
  • Map Maker

Select the issue

  • My personal information is appearing on Maps
  • Privacy of My Location
  • Other Maps issues

Select the issue

  • My personal information is appearing in a business listing
  • I want to report incorrect local business data

Select the issue

  • I want to blur a Street View image
  • I want to know more about Street View and privacy
  • Other Street View issues

Select the issue

  • I want to know how moderation works
  • I want to learn about rights and usage of user-generated content

Which product area is your question related to?

  • Google Wallet
  • Google Shopping
  • Google Offers
  • Google Play (Apps, Books, Movies or Music)

What area is your concern related to?

  • Purchase, privacy and security policies in Google Play
  • Refund, comment and content policies in Google Play

Choose the area that best describes your concern

  • Remove a search result
  • Location settings on Google
  • My Web Search history
  • Targeted ads in search
  • Other search issues

What do you want to remove?

  • Personal information or image
  • Illegal content
  • Incorrect local business data

Which product area is your question related to?

  • Gmail
  • Chat
  • My Google Account

Select an option

  • I have a question about email I'm receiving
  • Someone else is receiving my e-mail
  • I’m afraid my Gmail account has been compromised
  • I can't login into my Gmail account (e.g. forgotten password)
  • I want to get information on IP addresses that last signed in to my Gmail
  • I can't find some of the messages in my Inbox
  • My password automatically appears when I sign into my account!
  • I want to change the name that people see on my messages
  • Other Gmail issues

Select an option

  • I am receiving someone else’s email
  • I received email from Google or other companies asking for my personal information
  • I want to block unwanted email

Select an option

  • I'm receiving unwanted email from another user
  • I'm receiving unwanted newsletters, offers, or promotional materials

Select an option

  • Signs of a compromised account
  • I want to get information on IP addresses that last signed in to my Gmail

Select an option

  • My messages are missing
  • I want to retrieve deleted messages

Select an option

  • I want to block people on Chat
  • I want to get information on IP addresses that last signed in to my account
  • Other Chat issues

Select an option

  • I’m afraid my Google account has been compromised
  • I can't login into my account (e.g. forgotten password)
  • My password automatically appears when I sign into my account!
  • I entered an incorrect birth date and my account has been locked
  • More information about my account and services enabled in it
  • Other account issues

Choose the area that best describes your concern

  • My YouTube account has been suspended
  • I do not want to use my name from my Google+ profile on YouTube
  • I found content on YouTube that I wish to report for review
  • I want to control the privacy settings of my YouTube channel and videos
  • Someone uploaded a video of me and I would like to have it removed
  • Other YouTube issues

Select an option

  • Inappropriate video
  • Abusive user
  • Legal issue with content

Please specify what information you are looking for:

  • Privacy settings of YouTube Channel Feeds
  • Privacy settings of YouTube videos

Which product area is your question related to?

  • Google+
  • Picasa and Photos
  • Blogger
  • orkut
  • Groups
  • Profiles

Select an option

  • People I don't know are adding me to their circles
  • My profile has been suspended because I didn't use my real name
  • I want to control the visibility of my profile
  • Privacy settings for minors
  • I want to control the visibility of my posts
  • I never signed up to Google+
  • Other Google+ issues

Select an option

  • Visibility options of my Picasa Web Albums
  • Visibility of name tags on pictures
  • Lock a photo album to disallow resharing
  • Other Photo and Picasa issues

Select an option

  • Someone is posting my private information on a Blogspot blog
  • Visibility of my blog
  • Blogger and Google+ real name association
  • Sharing settings between Google+ and Blogger
  • Other Blogger issues

Select an option

  • I want to report abuse or a legal issue

Select an option

  • I want to delete my profile
  • I want to change my profile visibility
  • Other Profiles issues

Which product area is your question related to?

  • Android phone
  • My Nexus device
  • Play Store/Android Market

Select an option

  • My phone was stolen. Can Google help me track it?
  • I am automatically signed in on my Android
  • Blocked and/or lost password
  • Other Android related issues

Select an option

  • Learn about Google Play Store purchase, privacy and security policies
  • Learn more about refund, comment and content policies in Google Play Store
  • I want to remove my history of downloads and purchases
  • I have questions about the usage and sharing of my data
  • Other Play Store issues

Which product area is your question related to?

  • Chrome
  • Toolbar

Select an option

  • I want to learn about Chrome privacy settings
  • Chrome says that a website is harmful
  • I want to delete my browsing history
  • Chrome is sharing my geographic location
  • I want to know more about Chrome synchronization
  • Chrome is saving my website passwords
  • Chrome is auto-filling in my personal data
  • I want to delete all my cache, cookies and other Chrome data
  • Other Chrome issues

Select an option

  • Google Toolbar privacy settings and data that are collected
  • How do I uninstall Google Toolbar?
  • I'd like to learn more about the location settings of Google Toolbar

Which product is your question related to?

  • Google Docs and Google Drive
  • Calendar
  • Google Voice

Please select an option

  • Terms of storing personal data on Google Drive
  • Keeping my documents private
  • Appeal for content flagged as violating Google's Terms of Service
  • Someone I don't know is accessing my documents in Google Drive
  • Other Google Docs and Drive issues

Please select an option

  • Keep my calendar data private
  • Google's policy for public calendar entries
  • Report abusive calendar event
  • Other Google Calendar issues

Please select an option

  • I'd like to delete my Google Voice number
  • Manage my Google Voice privacy and security
  • Other Google Voice issues

Please select one of the options

  • Data associated with my Google account
  • I would like to work for Google
  • Business idea for Google
  • Permission to use Google owned brands and trademarks