What do I do if the Pointy box gets damaged?

If the Pointy box in your store has been damaged please contact us at support@pointy.com with photos of the damaged Pointy box and indicate how the damage occurred, e.g. the Pointy box fell on the floor or the unit arrived faulty.

On receipt of the notification regarding the damaged Pointy box, we will investigate the incident internally and will follow up with you to discuss sending your store a replacement Pointy box.

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