Can I move the Pointy box to a different store?

Yes, but please contact us first before you attempt to move the Pointy box so we can make sure that the products are listed on the correct shop page. Note that only one Pointy Page can be live per Pointy box so if you move the Pointy box from shop A to shop B, shop A’s Pointy Page will be deactivated.

Is the scanner type the same in both stores?

The Pointy box shipped to your store is configured to work with the original barcode scanner to which it was connected. Therefore if you are moving the Pointy box to a different POS/scanner, please contact us before making the switch. Even if the connection type is the same, the Pointy box configuration may need to be tweaked so that it works with the new scanner.

If you would like to get in touch with us, please email support@pointy.com or call one of the following numbers:

US: +1 844 476 4689
Canada: +1 647 243 7610
UK: +44 20 3322 3820
Ireland: +353 1 513 3323