Frequently asked questions about the Google+ shutdown

To help you navigate the consumer Google+ shutdown, here’s a list of common questions that may come up for you during this process. As more information becomes available, we’ll add it here.

A new version of the Google+ Android app was released on 21 February 2019. All Android users will need to update to this Google+ Android app immediately to continue using the app. Old versions of the app will no longer be supported. Users can still use Google+ on their mobile web browser at plus.google.com. Please note, however, that on 2 April 2019, we will be shutting down the consumer (personal) version of Google+.

Updates to FAQs

Below are some notable changes to the FAQs. To see all the changes, please look at the full FAQs below. New questions will be marked as [new]. Revised questions will be marked as [revised].

  • We have added a summary of the consumer Google+ shutdown here.
  • Photos and videos backed up to Google Photos will not be deleted. Learn more about backing up your photos and videos from Google+, including to Google Photos.
  • All events created in Google+ will be removed from Google Calendar, and the birthdays of people in your Google+ circles will no longer be displayed, from as early as 11 March 2019 (birthdays from your Contacts will not be affected). Events created from Google Calendar will not be affected.
  • Community owners and moderators can download and save data for their public Google+ Communities with additional details for every community post. Learn more
  • The Google+ shutdown should not affect your Google My Business listing. These are two separate products with different accounts. Learn more
  • Some YouTube functionality that was built with Google+ may be affected, including channel art and channel icon editing on mobile, private video sharing to Google+ circles, links to Google+ profiles on YouTube channel pages, Google+ custom URLs for channel pages and commenting with outdated versions of the YouTube mobile app. Learn more

What’s happening?

  • On 2 April 2019, we are shutting down the consumer (personal) version of Google+, a social network by Google.
  • If you want to, you can download and save your Google+ data. This may take time, so get started before 31 March 2019.
  • If you have a G Suite account at work or at school, you can continue to use Google+ within your organisation.
  • No other Google products (such as Gmail, Google Photos, Google Drive or YouTube) will be shut down as part of the consumer Google+ shutdown. The Google Account that you use to sign in to these services will remain.
  • You can delete your Google+ account before the consumer Google+ shutdown.


General questions

Why shut down Google+ for consumers?

Given the challenges in creating and maintaining a successful Google+ that meets our consumer users’ expectations, we decided to 'sunset' the consumer version of Google+. We’re committed to focusing on our enterprise efforts and will be launching new features that are purpose-built for businesses. Please read the announcement.

[revised] Will other Google services be shut down when my Google+ content is deleted?

No other Google products (such as Gmail, Google Photos, Google Drive or YouTube) will be shut down as part of the consumer Google+ shutdown and the Google Account that you use to sign in to these services will remain. Your brand account will continue to exist without Google+, so you can continue to use it with other Google products, such as YouTube channels.

How can I stay in touch with my Google+ followers?

Between now and the shutdown, we recommend letting your followers know where they can see your content outside Google+. Consider creating a post that lists your website, blog, social media channels and other ways of staying in touch.

[revised] Will Google be saving my Google+ content?

As part of the consumer Google+ shutdown, we are deleting content from consumer Google+ accounts (other than content that we’re required to keep for legal reasons). Photos and videos from Google+ in your album archive and on your Google+ Pages will also be deleted. Downloading your Google+ content may take time, so get started before 31 March 2019. Please note that photos and videos already backed up in Google Photos will not be deleted.

While we bring consumer Google+ to a close, we are continuing our investment in Google+ for enterprise. You can find more details here and check to see whether you have a G Suite account here.

Are there any cases where Google+ content will not be deleted from consumer Google+ accounts?

Certain Google+ content may not be deleted from consumer Google+ and/or the album archive if it is required in order to meet any applicable law, regulation, legal process, legal obligation (including legal preservation obligations) or governmental request.

[revised] How long will it take for the content in my Google+ account to be deleted?

The process of deleting content from consumer Google+ accounts, Google+ Pages and Google+ content in the album archive will take a few months, and content may remain during this period. For example, users may still see parts of their Google+ account via the activity log, and some consumer Google+ content may remain visible to G Suite users until consumer Google+ has been deleted. Until your content from your Google+ account has been deleted, you may be able to download and save your remaining Google+ content and delete your Google+ profile. You may also be able to view or delete your remaining Google+ activity.

[new] What will happen to my Google+ vanity URLs?

Google+ vanity URL names will no longer be supported and will be deleted. Any links that use Google+ vanity URLs, including the album archive, will no longer work.

Downloading your Google+ content

What should I do before the shutdown, and what’s the timeline?

On 2 April, your Google+ account, and any Google+ Pages that you've created, will be shut down and we'll begin deleting content from consumer Google+ accounts. Photos and videos from Google+ in your album archive and on your Google+ Pages will also be deleted. You can download and save your content. Just make sure that you do this before April.

Can I download my Google+ content?

You can download and save your Google+ data, including your circles, communities, streams and +1s. Downloading your Google+ content may take time, so get started before 31 March 2019.

Can I download my Google+ content more than once?

Yes, you can download and save your content multiple times. Downloading your Google+ content may take time, so get started before 31 March 2019.

[new] Why is downloading my Google+ content taking so long?

If you have a considerable amount of Google+ content, your request to download all of this content may take multiple days to complete. We recommend starting to download your Google+ content as soon as possible before 31 March 2019.

[revised] How do I save my photos and videos from Google+?

To save photos and videos from Google+, you should follow the instructions here.

Can I delete my Google+ account or Google+ Page now?

Yes. Please see this help article to learn more about what happens when you delete your Google+ profile. Make sure that you download and save any Google+ data that you want to keep before deleting your Google+ account or page.

[revised] How do I download my Google+ Communities content?

Community owners and moderators may download and save data for their Google+ Communities. Previously, this downloaded data only included links to community posts. Starting from 11 March 2019, additional details from public communities, including author, body and photos for every community post, will be downloaded when you download and save your Google+ Communities content. However, if the author of a post has turned off photo and video downloads, these will not be downloaded. Please see this help article under 'Google+ Communities'.

[revised] Will my photos and videos from Google+ continue to exist in the album archive?

No, photos and videos from consumer Google+ accounts and Google+ Pages in the album archive will be deleted as early as 2 April 2019. You can download and save your content, but it may take some time, so get started before 31 March 2019. After you have downloaded your photos to your device, you can store them on your device, or upload them to Google Photos or another photo service. Learn more

Photos and videos backed up in Google Photos will not be deleted. Please note that some photos and videos uploaded from Google+ may remain available in Google Photos. These photos and videos will remain in Google Photos after the Google+ shutdown:

  • Photos and videos uploaded to Google+ before Google Photos was launched in 2015
  • Photos and videos backed up at any time using older versions of Google+ mobile apps (from 2015 or earlier)
  • Photos and videos that were associated with Google+ Events

If you’re unsure whether these conditions apply, and you want to keep your photos and videos from Google+, we recommend downloading and saving all photos and videos from Google+.

If I’ve already deleted my Google+ account, is there any action that I should take?

When you previously deleted your consumer Google+ account or your Google+ Page, we informed you that your photos and videos from Google+ wouldn’t be deleted from the album archive and that your Google+ Events content wouldn’t be deleted. This will now also be deleted starting from 2 April. If you want to save photos, videos and event content, you will need to download and save this content. Downloading your Google+ content may take time, so get started before 31 March 2019.

G Suite and Google+

[revised] What is a G Suite account?

G Suite is an integrated suite of collaboration and productivity apps for businesses that includes Gmail, Docs, Drive, Calendar, Hangouts Meet and more. Learn more

G Suite users include businesses, which pay for its services, and educational institutions and other organisations that use G Suite at no cost.

How do I know whether I have a G Suite or consumer (personal) Google+ account?

If you use Google+ at work or at school, you probably have a G Suite account. You can check to see whether you have a G Suite account here.

How will G Suite accounts be affected?

G Suite customers may see some upcoming changes to Google+ features related to the consumer shutdown. If you’re a G Suite customer, you can find more details here or you can talk to your G Suite administrator to learn more.

Will Google+ continue to be available to G Suite for Education users?

Organisations using G Suite for Education will have the same access as other G Suite customers. If you participate in Google+ Communities, please note that some Google+ communities may be affected as part of the shutdown. For more information about the effect of the shutdown on communities, you can find details here.

Are Google+ Pages part of G Suite?

Google+ Pages are not part of G Suite, and will be shut down and deleted with the rest of the consumer Google+ platform. The associated brand accounts will continue to exist without Google+, so you can continue to use them with other Google products, such as YouTube channels.

How the Google+ shutdown affects other applications

What has happened to the Google+ APIs?

Google+ APIs were shut down on 7 March 2019, including Google+ Sign-In. Developers should migrate to the more comprehensive Google Sign-In authentication system. In advance of the shutdown, we made some changes to mitigate the impact of the Google+ API shutdown. For more information, please see our Google+ API shutdown page.

Will the API shutdown affect external sites?

Google+ integration for web and mobile apps stopped functioning on 7 March 2019. The Google+ Sign-In feature was also shut down on 7 March 2019. Developers should migrate to the more comprehensive Google Sign-In authentication system. In advance of the shutdown, we made some changes to mitigate the impact of the Google+ API shutdown. For more information, please see our Google+ API shutdown page.

[revised] What will happen to Google+ comments on Blogger and other sites?

Blogger and other sites may have used Google+ for their commenting system. Comments on blogs may also exist as posts or comments on Google+. This feature has been removed from Blogger and other sites. All your Google+ comments on all sites will be deleted starting on 2 April 2019. You can download and save these comments. Learn more about how the Google+ shutdown will affect Blogger.

Will the Google+ Sign-In button continue to work on other sites?

While we strongly encourage developers to migrate to the more comprehensive Google Sign-In authentication system, legacy applications can continue to use Google+ Sign-In until they can migrate. For more information, please see our Google+ API shutdown page.

[new] Will the photos from Local Guides uploaded to Google Maps be affected by the shutdown of Google+?

No, photos uploaded by Local Guides to Google Maps will not be affected.

[new] How will the Google+ shutdown affect YouTube?

Most YouTube users won’t be affected. However, some YouTube functionality that was built with Google+ may be affected, including channel art and channel icon editing on mobile, private video sharing to Google+ circles, links to Google+ profiles on YouTube channel pages, Google+ custom URLs for channel pages and commenting with outdated versions of the YouTube mobile app. Learn more

[new] How will the Google+ shutdown affect Google Calendar?

All events created in Google+ will be removed from Google Calendar, and the birthdays of people in your Google+ circles will no longer be displayed, from as early as 11 March 2019 (birthdays from your Contacts will not be affected). Events created from Google Calendar will not be affected.

[revised] Will Google+ shutdown affect the Google Play Services public beta programme?

No other Google products (such as Gmail, Google Photos, Google Drive or YouTube) will be shut down as part of the consumer Google+ shutdown. However, as we begin shutting down Google+, users who have opted in to the Google Play Services public beta programme may experience problems with using Google apps such as Gmail and Hangouts. To avoid any interruption in service, users can leave the beta programme.

[new] What will happen to my data for Google+ +1s on external websites after the shutdown?

All +1s made on external websites will be deleted. If you wish to keep this data, please download and save it.

[new] What will happen to the phone number I’ve set for Google+ use?

If your phone number is only used for Google+ notifications, we will delete it. However, if your phone number is used with other Google services on your Google Account, it won’t be deleted. You can check the status of your phone number here.

[new] Will my Google My Business account be affected by the Google+ shutdown?

The Google+ shutdown should not affect your Google My Business listing. These are two separate products with different accounts. Learn more

Additional help and resources

What if I have more questions?

If you need help or have any unanswered questions about your personal Google+ account or your brand account’s Google+ Page, you can get support on our help channels listed here.

Other resources:

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