Frequently asked questions about the Google+ shutdown

To help you navigate the consumer Google+ shutdown, here’s a list of common questions that may come up for you during this process. As more information becomes available, we’ll add it here.

General Questions

Why shut down Google+ for consumers?

Given the challenges in creating and maintaining a successful Google+ that meets our consumer users’ expectations, we decided to sunset the consumer version of Google+. We’re committed to focusing on our enterprise efforts, and will be launching new features purpose-built for businesses. Read the announcement.

How can I stay in touch with my Google+ followers?

Between now and the shutdown, we recommend you let your followers know where they can see your content outside of Google+. Consider creating a post that lists your website, blog, social media channels, and other ways to stay in touch.

Will Google be saving my Google+ content?

As part of the consumer Google+ shutdown, we are deleting content from consumer Google+ accounts (other than content we’re required to keep for legal reasons). Photos and videos from Google+ in your Album Archive and your Google+ pages will also be deleted. You can download and save your content, just make sure to do so before April. Note that your photos and videos backed up in Google Photos will not be deleted.

While we bring consumer Google+ to a close, we are continuing our investment in Google+ for the enterprise. More details here. You can check to see if you have a G Suite account here.

Are there any cases where Google+ content will not be deleted from consumer Google+ accounts?

Certain Google+ content may not be deleted from consumer Google+ and/or Album Archive if it is needed in order to meet any applicable law, regulation, legal process, legal obligation (including legal preservation obligations), or governmental request. 

How long will it take for the content in my Google+ account to be deleted?

The process of deleting content from consumer Google+ accounts, Google+ Pages, and Album Archive will take a few months, and content may remain through this time. For example, users may still see parts of their Google+ account via activity log and some consumer Google+ content may remain visible to G Suite users until consumer Google+ is deleted.

Will other Google services be shut down when my Google+ content is deleted?

No other Google products (such as Gmail, Google Photos, Google Drive) will be shut down as part of the consumer Google+ shutdown.

Downloading your Google+ content

What should I do before the shutdown, and what's the timeline?

On April 2nd, your Google+ account and any Google+ pages you created will be shut down and we will begin deleting content from consumer Google+ accounts. Photos and videos from Google+ in your Album Archive and your Google+ pages will also be deleted. You can download and save your content, just make sure to do so before April.

Can I download my Google+ content?

You can download and save your Google+ data, including your Circles, Communities, Streams, and +1s.

Can I download my Google+ content more than once?

Yes, you can download and save your content multiple times before April 2019.

Can I delete my Google+ account or Google+ page now?

Yes. See this help article to learn more about what happens when you delete your Google+ profile. Make sure to download and save any Google+ data you want to keep before deleting your Google+ account or page.

How do I download my Google+ Communities content?

Community owners and moderators may download and save data for their Google+ Communities. Currently, this downloaded data only includes links to community posts. Starting early March 2019, you will also be able to download additional details from public communities, including author, body, and photos for every community post. See this help article under "Google+ Communities."

Will my photos and videos from Google+ continue to exist in Album Archive?

No, photos and videos from Google+ in Album Archive and photos and videos from your Google+ brand account will be deleted as early as April 2, 2019. You can download and save your content, just make sure to do so before April.

Photos and videos backed up in Google Photos will not be deleted. Note that some photos and videos uploaded from Google+ may remain available in Google Photos. These photos and videos will remain in Google Photos after the Google+ shutdown:

  • Photos and videos uploaded to Google+ before Google Photos launched in 2015

  • Photos and videos backed up at any time using older versions of Google+ mobile apps (from 2015 or earlier)

  • Photos and videos that were associated with Google+ Events

 If you’re unsure if these conditions apply and you want to keep your photos and videos from Google+, we recommend you download and save all photos and videos from Google+.

How do I ensure I save all photos and videos from Google+?

To be certain you’re saving all photos and videos from Google+, you should follow the instructions to download and save all Google+ content.

If I've already deleted my Google+ account, are there any actions I should take?

When you previously deleted your consumer Google+ account or your Google+ page, we informed you that your photos and videos from Google+ wouldn’t be deleted from Album Archive and that your Google+ Events content wouldn’t be deleted. This will also be deleted starting April 2. If you want to save these photos, videos, and event content, download them before April.

G Suite and Google+

What is a G Suite account?

G Suite is an integrated suite of collaboration and productivity apps for businesses that includes Gmail, Docs, Drive, Calendar, Hangouts Meet and more. Learn more

How do I know if I have a G Suite or consumer (personal) Google+ account?

If you use Google+ for work or school, you probably have a G Suite account. You can check to see if you have a G Suite account here.

How will G Suite accounts be impacted?

G Suite customers may see some upcoming changes to Google+ features related to the consumer shutdown. If you’re a G Suite customer, you can find more details here or you can talk to your G Suite administrator to learn more.

Will Google+ continue to be available to G Suite for Education users?

Organizations using G Suite for Education will have the same access as other G Suite customers. If you participate in Google+ communities, please note that some Google+ communities may be impacted as part of the shutdown. For more information about the effect of the shutdown on communities, find details here.

Are Google+ pages part of G Suite?

Google+ pages are not part of G Suite and will be shut down and deleted with the rest of the consumer Google+ platform. The associated brand accounts will continue to exist without Google+, so you can continue to use them with other Google products such as YouTube channels.

How the Google+ shutdown affects other applications

What is happening to the Google+ APIs?

All Google+ APIs will be shut down on March 7, 2019, which includes Google+ Sign-in. Developers should migrate to the more comprehensive Google Sign-in authentication system. This will be a progressive shutdown, with intermittent failures starting as early as January 28, 2019. For more information, see our Google+ API shutdown page.

Will the API shutdown affect external sites?

Google+ integrations for web and mobile apps will cease to function March 7, 2019. The Google+ Sign-in feature has been fully deprecated and will also be shut down on March 7, 2019. Developers should migrate to the more comprehensive Google Sign-in authentication system.

What will happen to Google+ comments on Blogger and other sites?

Blogger and other sites may use Google+ for their commenting system. Comments on blogs may also exist as posts or comments on Google+. This feature will be removed from Blogger by Feb 4th and other sites by March 7th. All your Google+ comments on all sites will be deleted starting April 2, 2019. You can download and save these comments.

Will the Google+ sign-in button continue to work on other sites?

No, these buttons will stop working by March 7th with intermittent failures starting January 28th. On some sites the Google+ Sign-in button may be replaced by a Google Sign-in button. You’ll still be able to sign in with your Google Account wherever you see Google Sign-in buttons.

Will Google+ shutdown impact the Google Play Services Public Beta Program?

As we begin shutting down Google+, users who have opted in to the Google Play Services Public Beta Program may experience issues using Google apps like Gmail and Hangouts. To avoid any interruptions in service, users can leave the Beta Program.

Additional help and resources

What if I have more questions?

If you need help or have unanswered questions about your personal Google+ account or your brand account’s Google+ page, you can look for the answer in the official Google+ Help community until April 2019.

Other resources:

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