Hangouts system requirements on your computer

To use Hangouts, your computer must meet the following requirements:

Supported operating systems

Hangouts supports the current version and the 2 previous major releases of the operating systems listed below. 

  • Mac OS X
  • Windows
  • Chrome
  • Ubuntu and other Debian-based Linux distributions 
Supported web browsers

Hangouts supports the current version and 1 previous major release of the browsers listed below.

Camera & microphone access

You'll need to let Hangouts use your camera and microphone when you start a video call for the first time. On Internet Explorer, Firefox, and Safari browsers, this includes downloading and installing the latest version of the Hangouts plugin.

Video call requirements
  • Broadband connection to the Internet
  • USB web camera or BlackMagic device
    • Other devices, like virtual cameras, may not work with Hangouts
  • Any 2 GHz dual-core processor or greater
Bandwidth for video calls

The bandwidth used by Hangouts is adaptive and will vary to provide the best experience on participants’ network.

Minimum bandwidth required

  • Outbound from the participant: 300 kbps
  • Inbound to the participant: 300 kbps

Ideal bandwidth

  • Two-person video calls:
    • Outbound from the participant: 2.6 mbps
    • Inbound to the participant: 2.6 mbps
  • Group video calls:
    • Outbound from the participant in all situations: 2.6 mbps
    • Inbound to the participant with 5 participants: 3.2 mbps
    • Inbound to the participant with 10 participants: 4.0 mbps

If your computer meets the requirements but you're still running into trouble with video calls, try these troubleshooting steps.


Chat messages

  • You can have a group Hangout with up to 150 people

Video calls

  • Video calls can have a maximum of 10 participants
    • Google Apps for Work: The maximum is 15 participants
  • After 2.5 hours, Hangouts will prompt you to confirm you're still in the video call
    • Google Apps for Work: Hangouts will prompt you after 12 hours
  • To improve audio and video quality, Hangouts calls use a direct peer-to-peer connection when possible, instead of routing through a server.
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