Hangouts system requirements on your computer
To use Hangouts, your computer must meet the following requirements:
Hangouts supports the current version and the 2 previous major releases of the operating systems listed below.
- Mac OS X
- Ubuntu and other Debian-based Linux distributions
Hangouts supports the current version and 1 previous major release of the browsers listed below.
- Google Chrome: Download
- Microsoft Internet Explorer (IE): Download
- Mozilla Firefox: Download
- Safari: Download
Camera & microphone access
You'll need to let Hangouts use your camera and microphone when you start a video call for the first time. On Internet Explorer, Firefox, and Safari browsers, this includes downloading and installing the latest version of the Hangouts plugin.
- Broadband connection to the Internet
- USB web camera or BlackMagic device
- Other devices, like virtual cameras, may not work with Hangouts
- Any 2 GHz dual-core processor or greater
The bandwidth used by Hangouts is adaptive and will vary to provide the best experience on participants’ network.
Minimum bandwidth required
- Outbound from the participant: 300 kbps
- Inbound to the participant: 300 kbps
- Two-person video calls:
- Outbound from the participant: 3.2 mbps
- Inbound to the participant: 2.6 mbps
- Group video calls:
- Outbound from the participant in all situations: 3.2 mbps
- Inbound to the participant with 5 participants: 3.2 mbps
- Inbound to the participant with 10 participants: 4.0 mbps
- Additional inbound bandwidth is not required for more than 10 participants.
If your computer meets the requirements but you're still running into trouble with video calls, try these troubleshooting steps.
- You can have a group Hangout with up to 150 people
- Video calls can have a maximum of 10 participants
- Google Apps for Work: The maximum is 25 participants
- After 2.5 hours, Hangouts will prompt you to confirm you're still in the video call
- Google Apps for Work: Hangouts will prompt you after 12 hours
- To improve audio and video quality, Hangouts calls use a direct peer-to-peer connection when possible, instead of routing through a server.