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If you switched to the new version of Google+ on a computer, or if you’re on mobile, visit the new Google+ Help Center. This page is for the previous, classic version of Google+ and may be outdated.

Change your video call settings

You can change your device settings for video calls.

  1. At the top right of your video call window, click Settings Settings.
  2. Choose the setting you want to change or view:
Camera

Under "Camera," select your camera device.

If your camera is working, to the right of "Camera," you’ll see your video feed.

Microphone

Under "Microphone," select your microphone device.

Speakers

Under "Speakers," select your speakers.

To test your speakers, click Test.

Report additional diagnostics
To help improve Hangouts, check the box to opt in to send additional diagnostics to Google about how you use Hangouts.
Bandwidth

You may want to decrease the quality of your video call if you experience any of the following:

  • Poor network connection
  • Low battery
  • Limited data available

To change your bandwidth, at the top, click the "Bandwidth" tab.

Outgoing video

  • Up to 720p (HD): High definition (HD) video uses more data, but your camera will send a better quality picture.
  • Up to 360p (SD): Standard definition (SD) video uses less data, but your camera will send a lower quality picture.

Incoming video

  • Up to 720p (HD): High definition (HD) video uses more data, but you'll see a better quality picture.
  • Up to 360p (SD): Standard definition (SD) video uses less data, but you'll see a lower quality picture.
  • Up to 360p (SD) - no thumbnail video: To save more data, the other participants' thumbnails at the bottom will turn off.
  • Audio Only: To use the least amount of data, you won't see any video.

Hangouts On Air audio settings

These settings only show if you're in a Hangout On Air.

Voice

Optimizes your audio for voice conversation. Best for most people.

Studio

Provides higher fidelity audio. Best for people performing music in a Hangout On Air.

  • To get the Studio audio setting, download the latest Hangouts plugin.
  • Studio mode is experimental. If certain mobile or desktop users join, you'll automatically be switched to normal audio mode while they are in the Hangout.
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