Contact Us

Our call centers are open Monday - Friday, 6 AM - 5 PM PST, to help with your business's local listing. Please try back then or use the contact options below for email support.

What do you need help with?

  • I'm having problems verifying my listing(s).
  • My listing has incorrect information.
  • My listing no longer appears on Google Maps or is incorrectly marked as closed.

Which verification method did you try?

  • I tried PIN verification for a single listing.
  • I tried verifying a bulk upload.

What is the status of your listing?

  • The status is Needs Action .
  • The status is not Needs Action .

Which verification option did you most recently use?

  • Postcard
  • Phone
  • SMS
  • I did not have a verification option.

Have you waited 15 days?

  • Yes
  • No

What type of phone number did you use to verify your listing?

  • The phone number I used was a business line.
  • The phone number I used was a personal line.

Does your business phone use a phone tree?

  • Yes
  • No

Is SMS the only verification method available to you?

  • Yes
  • No

Does your account have duplicate listings?

  • Yes
  • No

What problems are you having with the bulk upload?

  • I am awaiting verification.
  • I am having problems completing my bulk upload.

Have you waited longer than 1 week to receive a response regarding your upload?

  • Yes
  • No

What are you trying to correct?

  • Listing data, including title, address, phone, URL, "at a glance"/summary terms, categories, hours, description, or coupons
  • Pin location
  • Photos
  • Reviews
  • The business no longer exists.
  • There is a duplicate listing that I would like to have removed.
  • "At-a-glance" or summary terms for a business listing

Please confirm that you've verified your listing, that it meets our our quality guidelines, and that you've tried editing information on your dashboard. If your change hasn't gone live after one week, please get in touch.

  • Yes, I've followed those steps and still want to get in touch.
  • No, I haven't tried those yet.

What type of review problem are you having?

  • My reviews disappeared.
  • My page features false or inappropriate reviews.