Frequently asked questions

How will people find my business?

Millions of people search for businesses on Google. Your listing will also be available through Google Web Search, Google Maps, Mobile search, 1-800-GOOG-411 voice directory search, Google Earth, and Google+. On any of these services, if someone searches directly for your business name and city, your listing will most likely show up. We also may show your listing for searches for your business category or other related terms.

How can I make the most of my listing on Google?

A rich listing which features a description, several photos, business hours and a link to your website will help encourage potential customers to choose your service. This extra information can also help us match your listing to more searches, which might increase the number of views your listing gets. We also recommend that you mention your Google listing to current and potential customers. Remind them that they can use Google Maps to find your phone number and address, get driving directions to your store, find the latest coupons, leave a review, or get recent updates.

Why does other information show up in my listing?

Google collects data such as reviews, business hours, photos and more from local directories and various websites and combines this information with what you enter in Google Places.

Why do you have an inaccurate listing for my business? How can I fix it?

Listings on Google are search result pages with information from multiple sources, some of which may be out-dated or incorrect. You can correct errors that appear in our search results.

What else does Google offer for local businesses like mine?

Google offers a variety of tools designed to help businesses like yours, including AdWords, Google Analytics and our Google Apps suite of communications and collaboration products. You can learn more about these products and sign up to use them at Google Business Solutions.

You may also be interested in several other Google Maps products:

  • Explore neighborhoods at street level by using Street View
  • Show your favorite places on Street View and Google Earth by uploading your photos to Panoramio
  • Fly anywhere on Earth to view rich satellite and map imagery by downloading Google Earth

Google Places for Business are not available in my country. How do I add my listing?

You can create a local Google+ page for your business and verify it by post. Local pages include a map of the business’s location and feature its address, phone number, and hours of operation. Local pages also share the functionality of other Google+ pages - you can create and manage circles, start and join hangouts, and share content like posts and photos.

Alternatively, you can add information about your company in Map Maker, if it’s available in your country.