User guide

Dashboard, photos, and reviews

Learn about extra features that you can add to your listing. Click on a link below to learn more about:

We’re working hard to make these features available in all countries.

Dashboard

The dashboard provides you with information on how Google users are interacting with your listing on Google and Google Search. To view it, click View report underneath the Statistics column on your Google Places homepage. If you initially see There is no data for your request, please check back in a week or two as there aren't enough impression data to provide a report yet.

The first thing you see is a graph showing your listing's activity. You'll see two lines, one for each of the following:

Impressions: The number of times the business listing appeared as a result on a Google.com search or Google Maps search in a given period.
Actions: The number of times people interacted with the listing; for example, the number of times they clicked through to the business' website or requested driving directions to the business.

You'll also be able to see exact statistics for these below the graph. To change the range of dates for which this information is shown, adjust the dates in the top right corner of the dashboard, above the graph. Clicking last 7 days or last 30 days will input those dates automatically.

Your dashboard also shows the following information:

Top search queries: What customers were searching for when they found your business listing.
Zip codes where driving directions come from: Which zip codes customers are coming from when they request directions to your location.

Use the information on the right side of your dashboard to edit and add to your business listing, see tips on how to improve your listing, and upload another listing if you have one.

Photos

You can upload photos quickly and easily when you add or edit an individual listing. To add photos to listings in a bulk upload, first upload your file, select the locations you want to update, and then input the URL for your picture in the Images field. Individual photos can be upload through your Places dashboard, and you can use either a local image or provide an image URL.

If you upload an individual listing, the photos that you choose to add will be clearly marked as "Provided by the business owner." For bulk listings, just as with all unverified listings, other photos may appear from various sources (you can click on the photo thumbnail to view its original location).

When adding a photo to your listing, keep in mind the following guidelines:

  • Photos must be in one of these formats: JPG, GIF, PNG, TIFF, BMP.
  • Each photo must be smaller than 1MB.
  • Each photo must be bigger than 256 x 256 pixels, but under 1024 x 1024 pixels.

If your images don't fit these sizes, we may not be able to display them. On your business's Place Page, you may see photos from other sources as well, including pictures from the web and from Google users. We use several different signals to rank these photos, including size, quality, and content of the photo (for example, if they are real-world images instead of logos), to show users the most helpful pictures of the business.

To remove a photo from your listing, simply sign in to Google Places and click Edit. If you would like to remove a photo from a bulk listing, and you didn't add that photo yourself, you'll need to report it through the Report inappropriate photo link from the 'Photos' tab of the listing on Google. Make sure you add a note saying that you are the business owner, and give the reason that the photo should come down. Otherwise, we won't be able to remove the photo for legal reasons. To learn more, see Google Maps Photos and Videos Policy.

Indoor business photos

If you're interested in having high-quality, panoramic photos of your business's interior featured on your Place Page, check out our Business Photos website.

Note that this feature is not available in all countries, but your interest is useful to us as we look to expand it elsewhere.

Reviews

We accept reviews from users directly on the Google Maps interface. Users have to sign in first before they can submit a business review. Ranking of reviews on Google is completely automated; we can't manually change the order of individual reviews, even if you request it.

If you're concerned about a review, click the Flag as inappropriate link found under the review, and submit a report. If the review is in violation of our Google Maps policies, we'll remove it.