Pixel Slate Keyboard safety & regulatory information

Where to find product information

This detailed guide includes the basic safety guidelines in the printed Safety & Warranty booklet that comes with your Pixel Slate Keyboard. It also includes additional safety, regulatory, and warranty information about Pixel Slate Keyboard.

For online help: g.co/PixelSlate/help 

Safety, environmental and regulatory information: g.co/PixelSlate/safety

Warranty details for your country of purchase, including instructions for making a claim: g.co/PixelSlate/legal

Comprehensive online help: g.co/PixelSlate/help

Safety Warnings


To avoid damaging your device, accessories or any connected devices, and to reduce the risk of personal injury, discomfort, property damage or other potential hazards, follow the precautions below.

Handle your device with care. You may damage the device if you disassemble, drop, bend, burn, crush or puncture your device. Using a damaged device may cause injury. Don’t expose your device to liquids, which can cause a short circuit and overheating.  If your device gets wet, do not attempt to dry it using an external heat source.  The device is designed to operate in a dry, indoor environment. 

Your device is designed to work best in ambient temperatures between 32° to 95° F (0° and 35° C), and should be stored between ambient temperatures of -4° and 113° F (-20° and 45° C). Do not leave your device in places where the temperature may exceed  113° F (45° C), such as on a car dashboard or near a heating vent, as this may damage the product, or pose a risk of fire.  Keep your device away from heat sources and out of direct sunlight. If your device becomes too hot, disconnect it from its power source if it is plugged in, move it to a cooler place and don’t use it until has cooled.

Contact customer service and do not use your device if it isn’t working properly or has been damaged. 

Repair & Service
Don’t attempt to repair Pixel Slate Keyboard yourself. Disassembling the device may cause injury.

Pixel Slate Keyboard should only be repaired by Google or a Google authorized service provider. Unauthorized repairs or modifications could result in permanent damage to the device, and may affect your warranty coverage and regulatory authorizations. Contact customer service for authorized service. For online help and support, visit support.google.com/PixelSlate. Or call one of the following customer service phone numbers:

USA (English): 844-613-7593
Canada (English & French): 844 641 8396
UK: 800 026 5947

Be sure the keyboard is well ventilated when in use. Avoid using the device in direct sunlight. 
This product is intended for use only with the Pixel Slate. Failure to use with compatible devices can cause fire, electric shock, injury, or damage to the device and the accessories. 

Prolonged Heat Exposure
The keyboard generates heat during normal operation and complies with applicable surface temperature standards and limits. Avoid prolonged, direct or indirect skin contact when the device is in use because exposing skin to hot surfaces for a long period of time may cause discomfort or burns. Do not sleep on your keyboard, or cover it with a blanket or pillow. Be aware of this issue if you have a physical condition that affects your ability to detect heat against your skin.

Medical Device Interference
Your device uses components that emit electromagnetic fields, and also contains magnets near in various locations to support use with the Pixel Slate. These electromagnetic fields and magnets may interfere with pacemakers and other implanted medical devices. If you have questions about using your Google device with or near your pacemaker or other implanted medical device, consult your healthcare provider before using Pixel Slate Keyboard. If you suspect your device is interfering with your pacemaker or other implanted medical devices, turn off your Google device, move it away from your medical device and consult your physician for information specific to your medical device.

Explosive Atmospheres
Do not charge, use, store, or transport your keyboard where flammables or explosives are stored (in gas stations, fuel depots, or chemical plants, for example). Do not use your device where blasting operations are in progress, or in potentially explosive atmospheres such as in areas where the air contains high levels of flammable chemicals, vapors, or particles (such as grain, dust, or metal powders). Sparks in such areas could cause an explosion or fire resulting in bodily injury or even death. Observe all notices and signs where these hazards might be present.

Proper Handling and Usage

Follow these guidelines when using, storing, cleaning or disposing of your Pixel Slate Keyboard:

Operating Temperature
Do not use the Pixel Slate Keyboard at ambient temperatures lower than 0°C (32°F) or higher than 35°C (95°F).

Care & Cleaning
Unplug the keyboard from the tablet before cleaning. Use a clean, soft, and dry cloth to clean the keyboard. A clean, soft and damp cloth may be used to clean textile surfaces. Learn more about how to clean the keyboard.

Magnetic Fields
Avoid placing any media containing magnets or sensitive to magnetism, such as credit cards, bank cards, audio/video, tapes, or magnetic memory devices, near this product, because you may lose information stored on those media. Media containing information sensitive to magnets should be kept at least 2 inches (5 cm) away from the keyboard.

Regulatory Information 

Regulatory information, certification, and compliance marks specific to the Pixel Slate Keyboard can be found on the keyboard cover. 

Regulatory Information: United States

FCC Regulatory Compliance
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.  If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

Changes or modifications not expressly approved by Google could void your authority to operate the equipment.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following 2 conditions:

  1. This device may not cause harmful interference.
  2. This device must accept any interference received, including interference that may cause undesired operation.

EMC Compliance Statement 
Important: This device has demonstrated Electromagnetic Compatibility (EMC) compliance under conditions that included the use of compliant peripheral devices and shielded cables between system components. It is important that you use compliant peripheral devices and shielded cables between system components to reduce the possibility of causing interference to radios, televisions, and other electronic devices.

For Recycling  in the United States, visit g.co/HWRecyclingProgram.

Regulatory Information: Canada

Industry Canada, Class B    
This Class B digital apparatus complies with Canadian ICES-003. CAN ICES-3(B)/NMB-3(B).

Notice: The Industry Canada regulations provide that changes or modifications not expressly approved by Google could void your authority to operate this equipment.

Industry Canada (IC) Notices
Pixel Slate Keyboard complies with Innovation, Science and Economic Development Canada (ISED or IC) license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) these devices may not cause interference, and (2) these devices must accept any interference, including interference that may cause undesired operation of the device.

Radio frequency interference    
Google is not responsible for any radio or television interference caused by unauthorized modification of these devices or accessories, or by the substitution or attachment of connecting cables and equipment other than that specified by Google. The correction of interference caused by such unauthorized modification, substitution or attachment is the responsibility of the user. Google and its authorized resellers or distributors are not liable for any damage or violation of government regulations that may arise from the user failing to comply with these guidelines.

Waste Electrical and Electronic Equipment (WEEE) Directive 

The WEEE symbol above means that according to local laws and regulations your product should be disposed of separately from household waste. When this product reaches its end of life, take it to a collection point designated by local authorities for safe disposal or recycling. The separate collection and recycling of your product will help conserve natural resources,  protect human health, and help the environment.

RoHS Compliance    
This product is in compliance with Directive 2011/65/EU of the European Parliament and of the Council of 8 June 2011, on the restriction of the use of certain hazardous substances in electrical and electronic equipment (RoHS) and its amendments.

REACH (Registration, Evaluation, Authorization and Restriction of Chemicals, EC No 1907/2006) is the EU regulation addressing the safe production and use of chemicals. Google complies with all requirements of the regulation and we are committed to providing our customers with information about the presence of REACH Substances of Very High Concern (SVHCs). For information, you can contact Google at Env-Compliance@google.com.

The point of contact for regulatory matters in the EU is Google Commerce Limited, 70 Sir John Rogerson's Quay, Dublin 2, Ireland.

Manufacturer Info     
Manufacturer: Google LLC 1600 Amphitheatre Parkway Mountain View, CA, USA 94043
EU Importer Info    
Importer: Google Commerce Limited, 70 Sir John Rogerson’s Quay, Dublin 2, Ireland

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