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Android 11 canners crash on 2XL 1 Recommended Answer 22 Replies 64 Upvotes
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So issue with the update to android 11.  My camera app just keeps crashing.  I'll start it, black screen with some controls comes up, then poof, gone.  Tried to wipe the cache and storage, and still the same issue.  Booted to safe mode, same issue.  Not sure what next.
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I appreciate that you have tried so many troubleshooting steps pls go for factory data reset and also check if any app update is available or not
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No updates are pending.  

Is there anyway to backup/restore bluetooth pairings etc. through android yet?  I get that individual applications are responsible for their own backups but its been a pain before to restore things like bluetooth settings.
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Hi Michael.  I don't believe there is but you could try leaving a feature request by way of on-device feedback in Settings > About Phone.  If the developers receive a significant number of similar requests they may implement such a feature in a future update.  Although you won't receive a personal response to your feedback, we are assured it is noted, appreciated and used to improve performance wherever possible.
 
Regards, Penny
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So the factory reset did nothing.  And I don't think it's hardware as the front and back camera don't work.  I'm wondering if it is something with android 11.
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GOOGLE PIXEL 2XL- Having the same problem as everyone else's. Every time i try to open camera, it goes blank then crashes instantly. Done everything I've read, people's and google's recommendations and nothing works. Camera randomly comes back, doesn't focus, and goes again. It's so random and such a shame because this camera is what distinguishes google pixel from other phones. This camera is also my work tool for my social media, without it I'm left without being able to do any work and not very hopeful considering all this comments. I don't know what to do because I've loved this phone so so much since I have it, but now this, and this service.. I don't know... Google please just fix the issue for everybody it's a shame.
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