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Front Camera blurry in video calls 0 Recommended Answers 58 Replies 219 Upvotes
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When using the front camera for video calls in WhatsApp, Skype and messenger the front camera is very blurry. No details are visible. It requires a lot of light for it to focus. Very problematic, I can't do video calls properly.
When I used Google's Duo, the picture is different kind of problematic, it becomes very grainy, like distorted/pixelated.
With the inbuilt camera, it's perfectly fine.
Please provide a fix for this. What is the issue here, I bought this phone a month ago.
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Hello jyoti kumari 9262,
 
As the issue persists, I suggest you reach out to Google's 1:1 Support for further assistance. They'd be able to have a closer look into the issue and assist you accordingly.
 
 
Please let us know how you get on.
 
Best,
Lilybell2
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I am also facing same issue
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Hello Abdul Wahab 242,
 
Please use the following link to locate authorized repairers in your region where it is possible to get a phone fixed inside or outside of warranty:
 
 
Please let us know how you get on.
 
Best,
Lilybell2
 
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I am having the same issue with my Pixel 3a since 2 days. When i do calls on Whatsapp the image is blurry on the front camera(selfie camera). The main camera works perfectly. I think this problem occured after I updated whatsapp and the camera app. I tried to delete cache on camera app but that didnt help. Restart the phone, nothing changed! It is so annoying and disappointing. I suggested this phone to my friends.. it is a shame!!! Any fix please?
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Hello Memet Mico,
 
Your issue is most likely related to WhatsApp.  Please contact WhatsApp developers for assistance.
 
Best,
Lilybell2
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I am also facing the same issue
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Got it fixed after a long chat with pixel support team. Go to settings>>apps and notifications>>Google play store. From the 3 dots on top right corner choose uninstall last update. Then restart the phone.
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I am experiencing the same problem. The above suggested fix to uninstall Google Play Store updates didn't change anything.
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I am having the same issue, blurry on front camera. Back camera works perfect. Picture looks like there is oil smudge on the camera. Please help anyone
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So I'm facing this issue too. Pixel 3a. The front camera does not focus on my face during video calls.
Raised an issue with support, after almost an hour of them shuffling me across teams without understanding the issue, I was finally directed to pixel support team.

Pixel support says, 'contact whatsapp developers'. I told them it's not just a whatsapp issue, but with duo and hangouts too. To which they said, 'do factory reset and see what happens'. They are not competent and are not really interested in even looking into this. They said, 'google hadn't recognised this as an actual issue'.. this really says a lot about the type of support Google provides and I personally am regretting not buying an iPhone.

Anyways they sent me an email saying they'll get back to me in 24 hours. It's been more than 30 hours since that email and I haven't heard from them yet.

Edit : I've been asked to do a factory reset. I still haven't done it as all my work related communication apps are on my phone. Will update if something works.
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