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Sleep bug on Pixel 3a. Force shut down and restart required. 1 Recommended Answer 203 Replies 255 Upvotes
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Last edited 5/14/19
Anyone else having this issue? I pocket my phone throughout the day and it seems to be having a sleep bug constantly. It's happened 3 times today. It requires me to hold the power button down for 10 seconds to force shut down, and then power it back on like normal.

A user on reddit told me he contacted customer service and got a new phone sent out via RMA. Although since him and I are both having this issue, it seems to sound more like a software issue and not a hardware one. Anyone have insight?
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I'm seeing this as well, though in my case holding down the power button alone wouldn't do it. I had to hold down power and volume down and boot the phone that way. I have a 3a XL.
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Im having the same issue. happens every 30 minutes
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I'm having the exact same issue on a regular Pixel 3. It's really annoying.
Last edited 5/19/19
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I'm having the same problem on my Pixel 3a XL. Plugging it into the charger wakes it up immediately. It's happened to me twice since I bought it five days ago. There has been plenty of juice left in the battery when it's happened. This last time it showed 56% charged.

I'm also having a more and more persistent problem with chime that sounds repeatedly when I plug it into a charger. I have 4 different chargers that are USB-C, so it's not specific to the charger. When I unplug the phone, rotate the plug so that it's flipped over, and plug it back in, it chimes once like it's supposed to and charges normally again.
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3 days
I also have this problem. It occured 2 times. The first, just received with Android 9, during updates steps. I left the phone to do the updates and when i tried to turn on it was completely dead. I had to hold the power button for 30 seconds.

It happened again yesterday, with the latest Android 10 with 11/2019 security patch. My phone was in my pocket and when i tried to turn on it was freezed with black screen.

I contacted the support and they are sending to me a new phone.
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