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5/5/19
Pixel 3 Camera Shake - Broken? 0 Recommended Answers 5 Replies 28 Upvotes
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The rear camera shakes basically all the time. Recorded video turns out flickering and pictures are not as sharp as they should be.

I have tried different settings and clearing the camera app to defaults.

Video of the phone exhibiting the behaviour: https://youtu.be/Y_wRNGdeV4w

Is this a hardware fault with the optical image stabilization?

Hate to have to send it in ;(

The phone is 2 weeks old.
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5/15/19
I'm having the exact same problem with my Pixel 3. 

It was never dropped or something, and without any apparent reason, started to have such glitches.

The camera shakes more in a low light environment, and now I just can't make any kind of video, using the original camera app or other apps that use the camera.

I've already tried:
- Reset the phone several times;
- Run it in Safe Mode;
- Restore to factory settings;

One note here, I was using the Android Q Beta 3 when this started to happen, so I thought that was related to the beta OS, but after reverting to the latest stock/stable version, the issue continues. 

So it seems to be really a hardware problem.

I brought this phone on an international trip, and here in Brazil, there is no Google Store or similar, how can I proceed in this case?
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5/24/19
Hi guys,
 
Yes, that camera shake sounds like a hardware problem with the rear camera's autofocus / optical image stabilization mechanism. You'll need to get in touch with Pixel Support in order to arrange for a repair or replacement. 
 
Support is unfortunately only available in countries where the Pixel 3 is officially sold:
 
If you're not currently in one of those countries then it may be best to see if a friend or family member in one of those supported countries might contact support on your behalf. Otherwise you could use a VPN hosted in a supported country to connect with support and try to work something out.
 
Good luck,
John
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5/27/19
Happens to me constantly. Worked fine for months. Maybe an update killed it. Every 2 seconds or so the image goes all wavy
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7/2/19
Having the same exact problem.  Seems like too many people reporting this to be a hardware issue.  Sounds more like a software problem.
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7/2/19
Just noticed a post elsewhere about this issue, and the poster mentioned that there is a noticeable clicking sound when you move the phone, like something is loose in the camera itself.  While I thought it might be software related, it seems now like this is a widespread hardware issue.
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