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Ringer not working. Turned up all the way but won't ring 0 Recommended Answers 291 Replies 1210 Upvotes
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Speaker phone works fine, but phone won't ring. I've turned it off & on, changed the settings, nothing helps.
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Hi Missi,
 
Can you check to see if Do Not Disturb might be active?
 
Do you hear a preview when you select a ringtone?
 
Thanks,
John
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My DND is off and I do not hear a preview when I select a new ringtone. Apps work fine, but Speaker nor Ringer are working.
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Is this the same problem that you are seeing? 
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No sound when phone rings, messages come through, or when on speaker to talk. Have sound for music though. No sound when going to pick a new ring tone.
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I'm having the same problem. It will vibrate with income calls or texts, but will not ring. 

Additionally the alarm clock stopped working simultaneously. Same thing where will vibrate if I move it to that setting but nothing audible. Just started happening out of the blue last week after owning the phone for two months.
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Same. It seems like the problem is in the ringtones. All the ringtones are silent.
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Experiencing the same issue. Only change has been I updated to Android 10 and cleared some apps that haven't been used in over a years time. Google Support made me reset my phone and nothing changed.
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Same issue. Phone plays YouTube, no ringtone, no sounds when new ringtone is tried.
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Had this issue as well. DND with the volume rocker was off, but in the swipe down menu it was on. This happened after update, don't know why DND would just be flipped on for no reason.
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I just bought my phone this week and wondered why I didn’t get any calls on it, now I know the reason but how can I fix this issue?
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