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Pixel 2 Deletes Data by Downscaling Photos Without Notifying the User 0 Recommended Answers 8 Replies 0 Upvotes
When I first bought my Pixel 2, I was able to upload all photos on the device to Photos at Original quality (as the app says) without affecting my Google Drive storage. Recently I noticed that Google has started uploading my photos at "High Quality" which tosses out 50-80% of the pixels reducing the quality of the "backed up" photos to an unusable size. After contacting support (Leo and Rick), they told me I should "free up space" on my device which would have deleted the only remaining originals that I have not already lost. Google support has not taken ownership of this issue and there is no setting I can change in the Photos app to even change this behavior (because the app assures me, without any settings, that I will have the original quality photo uploaded). I am posting here (and will post elsewhere if I need to) because the Google support seems so unwilling to fix this issue. I really thought Google cared more about their customers.
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