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camera not working 3 Recommended Answers 938 Replies 2537 Upvotes
suddely today my camera app stopped working. my app starts and closes immediately. i tried clearing cache, restarting in safe mode etc. but it wont help. Pleaseee help mee
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My pixel 2 XL rear camera stopped working about 3 months ago. Tried all the suggestions on here to no avail. I went to the play store to download another camera app. I picked an app called OPEN CAMERA which is an open source app. I downloaded it and it worked. Then I tried my Google camera app again and it works now also. Its a shame Google can't fix whatever the real issue is, but oh well it works now.
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TEMPORARILY fixed for Google camera rear camera. Not able to turn on and crash.
I have placed a small magnet beside the sensor (from some review ) and it work. Take some try and error to find best location but attach is the location which work for me..
Hope this helps for.pixel 2xl and 3 owners.
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If your Pixels are still covered by warranty, I can only suggest you contact Google Support to discuss your options.
If out of warranty, there is a list of authorised repair centres HERE to which you could take/send your 'phone for evaluation.
Penny
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Hello Roshan, sorry to hear that your camera app is crashing on you. There are a couple of things to try.
Firstly, force close the camera app. To do this, go to Settings, Apps and Notifications, select the camera, Tap Force Stop.
Secondly, install any app updates on the camera app. To do this, go to the Play store, tap the menu icon, My apps and games, if the camera app has an update, select and update this.
Finally, as you have done before, I want to you to clear the cache AND clear the data.
Let me know if this solves the problem.
Regards Wes
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i tried with whatever methods you mentioned. Still not working. Sometimes the camera app opes but desnt autofocus. Then it crashes again. Please help. i am on a trip , and i havent taken my DLR as i had pixel . Now i seem to be left broke without anything.
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I'm having the same issue. My camera worked fine two days ago, then yesterday it just stopped working. Camera will open with a black screen and close a few seconds later. I did all the same steps described and it still doesn't work. Phone is only 2 weeks old too.
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Same issue here. I think.
Pixel 2
Camera app 6.1.021.220943556
The phone has been fine since I bought it in December 2017. The problem first occurred using office lens. The screen simply froze black. Then, trying to use the camera, I was getting the "fatal error" message. I followed the usual instructions, including full factory reset. No change. Now, the camera app is not even giving an error message, but is just going black and clearing the screen.
The selfie camera appears to be working fine.
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So what do want now?
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