Jan 10, 2025
Update killed my Pixel 4a battery
So my Pixel 4a got hit with the new update yesterday and the battery went from lasting 5-6 hours to lasting, at best, 1.5 hours, and often shutting down suddenly. I want to get the battery replaced, as per the Pixel 4a Battery Performance Program, but every single place listed is either unaware of the program or does not answer the phone (even the Google Store in Mountain View). It is super frustrating. They've effectively killed my phone and I seem to have no recourse. Can I roll back the update?
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Jan 14, 2025
BEWARE - Payoneer, the company Google uses to pay the lousy $50 for ruining your phone charges $3 to pay you and $30 a year! So you have to call them and cancel your account after you get the $47.
And a new battery isn't goig to solve anything as my battery worked OK before. There's no chip on a battery it just clips in. Ans to repace they have to install a new digitizer because of they way the phone is made the screen cracks getting it off.
I would use the $100 towards a Pixel but now I hate them and the form factor is too big for my hands cuz of nerve damage.
The stress alone of all this they should just give everyone a new phone - this is hell!
Last edited Jan 14, 2025
Original Poster J. M. Hdez marked this as an answer
All Replies (4)
Regards, Penny.
Regards, Penny.
BEWARE - Payoneer, the company Google uses to pay the lousy $50 for ruining your phone charges $3 to pay you and $30 a year! So you have to call them and cancel your account after you get the $47.
And a new battery isn't goig to solve anything as my battery worked OK before. There's no chip on a battery it just clips in. Ans to repace they have to install a new digitizer because of they way the phone is made the screen cracks getting it off.
I would use the $100 towards a Pixel but now I hate them and the form factor is too big for my hands cuz of nerve damage.
The stress alone of all this they should just give everyone a new phone - this is hell!
Last edited Jan 14, 2025
Original Poster J. M. Hdez marked this as an answer
Jan 14, 2025
Please do not post Case ID numbers in this thread as they contain sensitive information.
Thank you.
Penny
Jan 26, 2025
Hi,
I submitted the form about ten days ago, but nobody has gotten back to me. Still have a barely usable phone after the system update.
Any help would be appreciated.
Penny