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Pixel 3 Camera video shakes violently... 1 Recommended Answer 49 Replies 296 Upvotes
Last edited 7/15/19
I high number of times when I open the camera app on my Pixel 3 to take a photo or record video, the image sent to the display is distorted as if the camera was shaking violently. I have to close the app and reopen it several time before it finally stops.
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Hi High Plains Thrifter,
That sounds like it may be an issue with the Optical Image Stabilization component of the camera. If you haven't already, please test the camera operation while the phone is booted into Safe Mode to rule out third-party app interference. If the problem persists while in Safe Mode then I'd recommend reaching out to Pixel Support to see about having the phone repaired or replaced under warranty.
Cheers,
John
Last edited 3/27/19
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Hi High Plains Thrifter,
That sounds like it may be an issue with the Optical Image Stabilization component of the camera. If you haven't already, please test the camera operation while the phone is booted into Safe Mode to rule out third-party app interference. If the problem persists while in Safe Mode then I'd recommend reaching out to Pixel Support to see about having the phone repaired or replaced under warranty.
Cheers,
John
Last edited 3/27/19
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Same happens to me!
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Same here,
Google support made me
- uninstall camera updates
- start in safe mode
- and to my greatest regret restore to factory settings.
NONE of them solved the problem.
Now I am trying to get a replacement.
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Same happens to me!
For me, there is the same problem.
Restoring the settings does not help.
I bought a phone call in Canada and I live in Poland. Do I have to send a phone to Canada?
Please Help :)
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I wish I knew this before purchasing. Unfortunately, since this is my first smartphone, I wasn't sure if it was me or the device. I have the same problem with video and the battery drains in seconds. I am very UNHAPPY with this phone. And with Google. For the money they charge they could have provided better instructions and product, rather than waste so much money and time producing a booklet on legal disclaimers. The less I have to do with Google the better.
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