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My Pixel is stuck in an infinite bootloop. It is now unusable: 11 months old, too much for Google. 2 Recommended Answers 125 Replies 616 Upvotes
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Out of nowhere (since march 9, 2019) my Pixel is stuck in an infinite bootloop. It can't do anything with it, not even a factory reset. This phone has 11 months of age (!!!) (I still can't believe it). It is a refurbished one since the first one had a fatal software problem and they replaced it. Seriously what is the problem with your phones Google? Very disappointed, not a good service. Can't even get another back because the warranty (they gave me 6 months for the refurbished one) is over but it makes no sense: in what world does a phone lasts 11 months..!!?? #GooglePixelGate
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You're not alone. I had a notification when I left work yesterday that a security update was paused until I connected to WiFi. I didn't take any action and put my phone to sleep while I walked to my car. By the time I closed the car door I noticed my phone was rebooting and thought that was weird. Then I noticed that it got to the 'G' logo and promptly rebooted again, then again, again, etc.

At this point I can't get into recovery mode long enough to do anything before it reboots again, so the phone is effectively toast. I can't even get adb to connect in case I wanted to side load a proper OTA release.

24 hours ago it was a perfectly adequate pixel. Very frustrating.
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Well I lucked out and my phone recovered after I let the battery completely die. Dodged a bullet there but am planning what to do long term now.

In my case the best guess I have is the power button was somehow electronically "stuck" down. Physically it would still "click" when pressed, so it wasn't actually stuck down or anything. This would explain why I could get into the recovery mode but not select any options using the power button. It would just get there, site for several seconds, and then reboot.
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@Penelope R, I am definetely going to file a formal complaint about Google to the consumer protection AND write an article about it since I am a journalist. You have to respect the legal warranty of your product and respect your commitment to your customers. This situation is unacceptable and very disappointing.
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It seems as if the phone's motherboard got all.. moldy? As i was taking apart I was quite surprised to see this. Many people who are bootlooping may be having something that looks like this. I heard you can clean this up with 99% alcohol.
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