- Go to Settings -> Apps & notifications -> See all <#> apps
- Tap the three-dot icon on top right, and select "Show system"
- Find app "Phone Services" -> Storage & cache -> Clear storage.
- Reboot the phone.
adb sideload, and this solved the issue for me. This is good news, as a "factory reset" is not necessary, so you can keep all your apps and data and etc. I don't believe a system problem can be reliably fixed with a factory reset anyway, this is obviously a widespread bug, not caused by configuration or apps. For those who only factory reset, I'm concerned that the issue might reappear, at least until you get the next system update
- Download the right zip for your phone (latest is at the bottom of each section)
- Download the platform-tools zip
- unzip platform-tools, DON'T unzip the new system image
- (optionally, copy to Program Files and add adb.exe to system environment variable: path)
- enable USB debugging on your phone in Developer Options
- open your terminal and CD to the location of adb.exe (if you didn't add it to env var: path)
- plug phone into a computer with a high-quality USB cable
if you see your device, run
adb reboot recovery
use volume and power buttons to select Apply Update from ADB
- verify the phone is in sideload mode:
run the update:
adb sideload C:\full\path\to\your-image.zip
We found the following personal information in your message:
This information will be visible to anyone who visits or subscribes to notifications for this post. Are you sure you want to continue?
Go to the Legal Help page to request content changes for legal reasons.