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Sep 5, 2019

Android 10 - ringer volume

I'm delaying upgrading to Android 10 due to all the reported problems. So anyone who has done the upgrade, have Google fixed the problem with the volume buttons? In Pie they defaulted to changing the media volume. I'm hoping Google have added a Settings toggle to change the behaviour to either media or ringer volume (like Samsung, Oppo and others already have). I'd be interested to know, thanks.
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Last edited Dec 6, 2019
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Sep 5, 2019
Hi Phil,
 
Pressing volume buttons still controls media volume by default, but there's a button at the bottom of the slider which you can tap to control other volumes.
 
This button was present in Pie as well, but at that time, it opened the Sounds section in Settings app to let the user change volumes.
 
Now, it's faster, because there's a pop-up (thanks to a feature in Android called 'slices') from the bottom of the screen which lets you change all volumes. The Settings app need not be opened completely anymore, making the process smooth and painless.
Original Poster Phil R marked this as an answer
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All Replies (28)
Recommended Answer
Sep 5, 2019
Hi Phil,
 
Pressing volume buttons still controls media volume by default, but there's a button at the bottom of the slider which you can tap to control other volumes.
 
This button was present in Pie as well, but at that time, it opened the Sounds section in Settings app to let the user change volumes.
 
Now, it's faster, because there's a pop-up (thanks to a feature in Android called 'slices') from the bottom of the screen which lets you change all volumes. The Settings app need not be opened completely anymore, making the process smooth and painless.
Original Poster Phil R marked this as an answer
Dec 19, 2019
I also hate that the volume buttons control media and not ringer. A setting to adjust would be nice. It's just counter intuitive. I agree the first pixel was a terrific phone. I just finally upgraded to pixel 4. I love the assistant responsiveness, not I miss the fingerprint sensor.
Dec 27, 2019
The default volume control set to Media is not good for me either. Why would anyone want the default to be media when you're not listening to Media in that case it would be your ringer. Not being able to change the default then compounds this problem to extreme frustration levels. The idea solution would make it context-sensitive when you're listening to Media it would default to Media when you're not listening to Media it should default to the ringer and settings to change these options, nuff said! Google make these changes! Please! These are obvious simple changes I don't understand why they cannot be made I'm a dedicated pixel user but I like others get frustrated with these things that just don't make sense. These are unnecessary frustrations for your users.
Jan 5, 2020
I am very annoyed and disappointed by this "feature". Why does my old Blackberry motion feel like a better featured phone than my new Pixel 4XL? It's simply inexcusable for Google to remove functionality like this.
Jan 26, 2020
I also tried a bit in Android 9

It is nice you made quick buttons - but I already have (had) a hardware button.
- In a meeting I could silence my telefon blind under the table if I forgot
- same at church
- turn it a bit down when I go to bed (down til it vibrates and press one up)

Worst thing in Android 9 is that changing the ringervolumes plays the ringtone in set volume - very handy when your wife is already sleeping. I hope that is at least solved in Android 10.
Jan 30, 2020
In what universe is media volume used more frequently than ring volume? Especially when you have no media playing, which is, you know, almost always.

Coming from Android 8 and would love to know the reasoning for this decision. Nuts.

I just got a Pixel 4 and wondering why everytime my phone rings I'm annoying the crap out of the whole office. Extremely poor UX.
Last edited Jan 30, 2020
Feb 20, 2020
Seriously? In what universe do you adjust the ringer volume?  Mine's either on, off, vibrate or DND. I adjust my media volume frequently.
Mar 4, 2020
@Bry Weasley - people who need to use the phone functionality (e.g. people who use it for business especially) will need to adjust ringer volume quite frequently - when you go in to a meeting maybe mute it or go very quiet; when you're in an open office adjust to a lower ringer volume so you don't disturb other workers; then you go outside and the phone is in your pocket, you adjust it loud so you can hear it. It's not rocket science. If you use the phone for business you may be receiving many calls in a day.

For those who don't use phone functionality much, but use the device as a media player, then it's the opposite.

The easy answer is what Samsung and one or two others have done - put a toggle in Settings so the user can decide how the volume buttons work. Very simple, and would satisfy everyone.
Mar 5, 2020
@Bry Weasley Why would you ever change your media volume when no media is playing?

The volume rocker should control media when media is playing.
All other times volume rocker should control ringer. Or as many others have said at least just give the user some kind of option.

I honestly can't comprehend how this got approved for release, it is one of the most unintuitive changes I have ever seen implemented. I get that they put a mute shortcut in but good luck getting that shortcut one handed while the phone is in your pocket. While I always try to remember to turn my ringer off before meetings or other places where phones are frowned upon, I absolutely forget sometimes and like to be able to hit the volume down button while the phone is in my pocket for confirmation.

The main reason I have never thought about an iphone is because android had many more user customization options.  This volume rocker move seems like something I would have expected apple to make years ago with kind of a "we know what you want better than you do" attitude. Last I checked the iphone had a physical switch that could be toggled for ringer mute or locking screen rotate, and have had that for some time.
Last edited Mar 8, 2020
Mar 31, 2020
So glad to know that I am not the only one with an issue to this feature. I preferred the way it was before. If it ain't broke don't fix it.
Apr 2, 2020
I'm glad I found this thread so I could determine that Google really screwed up and it's not a 'bug' but a moron feature.  I too very often (in this universe) turned down volume of everything when e.g. in a theater and the intermission is over.  Now, I discover that freaking text messages blare my notification sound very loudly anyway.  I'm an engineer, and I will just say that is an idiotic design.  If you are going to tamper with logical and useful controls that 90+% prefer, make it an optional setting -- what does the volume control effect, the ringing level (for me, that's 99+% of the time I use the volume), or something else (media?  I play my phone music a few hours a year, versus thousands of notifications and rings.

Now that they broke it, will the fix it?  Doesn't sound like it, complaints for months here.
Apr 23, 2020
This default media volume control "feature" is such a disaster on my new Android 10 phone that my GF decided she didn't want to upgrade to a new Android but rather moved to an iPhone. I manage her small business IT requirements and she looks to me for advice so I happily helped her pick out the iPhone.

To Google engineers, the lack of a simple media toggle selection (and it really is simple) is nothing short of laziness and disrespectful of your customers. Please get your Marketing department involved and read the reviews that customers leave on this and other discussion sites and prepare a list of features to include in your products.

Guess who's returning his new Moto Power and moving to Apple???
May 7, 2020
Add me to the list of people moving to iPhone.  The default volume control for media is the dumbest thing ever.  At the very least there should be an option.  I swore I'd never go apple be here I come!
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