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Brand new pixel 6 pro crashes using zoom function on both Google camera and snapchat
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Every time I try to zoom using Google camera or Snapchat, the phone crashes without fail and I can't do anything but a hard reset. Why is this happening?!
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I also have this problem, ran through all of the solution short of a factory reset and it's still happening (including in safe mode). I'm worried it might be a hardware issue and I'm not excited about the idea of trying to return my phone right now. 

*EDIT* I called support about this and they say it's a software issue, but I'm super skeptical of that because none of the following fixed it:
1. safe mode
2. resetting the camera app version to the base that came with the phone
3. using the camera in other apps
4. factory reset

I'm calling Google again today and asking for a replacement phone, wish me luck.
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Sorry to hear the screen is acting weird. Please try everything suggested here: https://support.google.com/pixelphone/answer/6010316?hl=en Report back your results.
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Mine does it too. Really annoying. Have tried the suggested vague try this and don't bother us again IT help desk turn it off and on again advice and still same issue!
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I also have this problem, ran through all of the solution short of a factory reset and it's still happening (including in safe mode). I'm worried it might be a hardware issue and I'm not excited about the idea of trying to return my phone right now. 

*EDIT* I called support about this and they say it's a software issue, but I'm super skeptical of that because none of the following fixed it:
1. safe mode
2. resetting the camera app version to the base that came with the phone
3. using the camera in other apps
4. factory reset

I'm calling Google again today and asking for a replacement phone, wish me luck.
marked this as an answer
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I returned mine. Last week. Shows as delivered to Warsaw Poland but cannot now get hold of anyone to find out what the situation is or if they are sending a replacement. The contact us us just a circle of tell us your issue, generic advice with a did this help survey at the end. Getting a bit peeved by it now.
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I also have this problem when I try to zoom beyond times two. The phone freezes and the forced restart is needed
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I have same problem, the camera crashed even I just turn on the camera, it getting worse and worse day by day. 

Yesterday my pixel 6 crashed when I use Line video, too.


I contact google shop and hope they can change a phone to solve the problem, but still waiting for their reply.
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I also have this same problem but not just when I zoom. Sometimes just turning on the camera app freezes it, or switching to Portrait mode. I would say my phone crashes 3 out of 4 times I try to take a photo now.

Upgraded to the 6 Pro for a better camera and ended up losing all of this holiday's precious moments to constantly having the camera crashing the entire phone.

Also skeptical that this is a software issue as there seem to be fewer of us. I was told to wait for "a few weeks" for the December software update which has been pushed back to end of January. What am I supposed to do about photos in the meantime?
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Pixel 6 Pro. Just installed bugfix version SQ1D.220105.007, but the issue persists. Contacted Google Support Germany and I'll see if I get a new phone.
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