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1/26/19
My pixel 2 will not turn on. I've tried doing reset and several other things. Tried several charges 0 Recommended Answers 59 Replies 227 Upvotes
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Last edited 1/27/19
Everything that you tell me to do in trouble shooting.
All Replies (59)
1/26/19
Are you able to start the device into the bootloader?

With the phone on the charger, try this:

HOLD POWER BUTTON (do not release it) > then also HOLD VOLUME DOWN BUTTON > (you might need to hold for a long time, sometimes 30+ seconds) > RELEASE when bootloader is initiated > CLICK VOLUME DOWN BUTTON until you see "Recovery Mode" next to the power button > CLICK POWER BUTTON to select > you will see a picture of the Android laying down and chest opened > PRESS POWER BUTTON and VOLUME UP BUTTON at the same time > Reboot System now is highlighted > PRESS POWER BUTTON to select
 
Let us know how it goes...
 
-bG
Last edited 1/27/19
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2/5/19
There is no indications at all, just after pressing power and volume down for about 30 seconds, there is some short vibration every 2 second or other way - I don't know what does it means
Last edited 2/24/19
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2/13/19
My Google pixel 2 device stopped working. When I turn it on it just play the open screen of Google logo and keep playing the opening screen till the battery is finished. And this the second time I faces such a problem with your purchases. First time with my Google pixel one and I called you but you didn't do anything for me!!
Last edited 2/24/19
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2/15/19
Mine is the same situation. It shut off when I start a game. After that I did reset as the link mentioned and the other youtube recommendations. It is not working. Is there anything else I could do? Or Is it the end of it? Is it possible to send to the service center?
Last edited 2/24/19
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2/15/19
Mine just went black screen suddenly and won't turn on. Got no response from the phone even pressing the power and volume button. Also shows no LED while charging using charger or laptop. Please help. I can't do anything with my phone now.
Last edited 2/24/19
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2/17/19
Strange, the pixel 2 xl of my daughter started to reboot randomly today and now, it wont even charge... Why do we have this at the same time?
Last edited 2/24/19
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2/18/19
Mine blinks red and won't charge after dying before I could get it plugged it .. I've tried everything
Last edited 2/24/19
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2/18/19
I think it was the most recent update
Last edited 2/24/19
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2/18/19
I'd love to send feedback about my Google Pixel phone using my phone's device settings, but it won't turn on. I tried two different chargers, using a computer and various tips from the Pixel community. This is the second Google Pixel phone in 6 months. The battery would not last more than 4 hours on either phone, I could not use fb messenger without the gallery being inundated with stickers, and I had to clear the cache every time I uploaded photos to the cloud, or edited a photo. Putting photos in an album was not helpful because I could not access them when posting to facebook. I bought the first phone in August 2018, had to return it within two weeks. The second had problems also. Verizon staff and online forums could not help. The second lemon phone ended up being used only as a camera because the cache issues, sticker issues, and battery issues made it useless as a primary phone. The camera was great so I cancelled my Verizon service and used it as a camera only. But now it won't even turn on. One day it's fine, I put it on the table, then it's dead the next morning and won't charge or turn on. It was never dropped.  I had a special protective case for it in addition to the usual otter box style case. I've done everything I can to coddle and fix this phone, but two lemons in six months is ridiculous.  Worst purchase ever. Wasted about $700.
Last edited 2/18/19
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6/12/19
Following the below steps from "bG" did the trick for me. 
Although, in my case, once I entered "Recovery Mode", the screen just displayed "No Command". 
If you get this, just keep pressing & releasing the power button (like when you lock the phone) and eventually it should reboot and start afresh. 

Thanks bG for the workaround. Hope Google fixes whatever the bug this is soon.  

"
With the phone on the charger, try this:

HOLD POWER BUTTON (do not release it) > then also HOLD VOLUME DOWN BUTTON > (you might need to hold for a long time, sometimes 30+ seconds) > RELEASE when bootloader is initiated > CLICK VOLUME DOWN BUTTON until you see "Recovery Mode" next to the power button > CLICK POWER BUTTON to select > you will see a picture of the Android laying down and chest opened > PRESS POWER BUTTON and VOLUME UP BUTTON at the same time > Reboot System now is highlighted > PRESS POWER BUTTON to select
 
"
Last edited 6/12/19
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