/pixelphone/community?hl=en
/pixelphone/community?hl=en
11/25/17
Original Poster
Marco Gatto

Whatsapp volume low on voice messages on Pixel 2 XL

Hi guys, someone with my same problem? Pixel 2 XL Black, Italy.

When i send a voice message via whatsapp the sound is very low... my friend says it's very weak also with phone volume at max. And when i hear the message from my Pixel i cant hear quite nothing. 

How i can solve? :(
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All Replies (110)
ScottG_TC
11/25/17
ScottG_TC
Is this only happening with Whatsapp or does it happen with any other voice recordings?
11/25/17
Original Poster
Marco Gatto
Also in instagram.. recording a video no issues instead. :(
11/25/17
Original Poster
Marco Gatto
Telegram nota instagram Sorry.. ahah
ScottG_TC
11/26/17
ScottG_TC
Have you ensured you granted microphone permissiosn to thesse apps?
11/26/17
Original Poster
Marco Gatto
Yes, all these apps has microphone granted. But noone has this problem?
ScottG_TC
11/26/17
ScottG_TC
Can you try uninstalling and reinstalling these apps
PixelMB
12/2/17
PixelMB
I have a Pixel 2 XL, on Android 8.1 DP2, and have the same problem. I had the problem on 8.0 as well. I uninstalled WhatsApp, reinstalled, no change.
 
WhatsApp voice calls work fine. But voice messages have ultra low volume.
 
Please help...
RSMOTO
12/2/17
RSMOTO
I experienced the unusually low volume for outgoing voice messages in WhatsApp on two Pixel 2 XLs. The same behavior was observed with Google Allo voice messages. Volume in phone calls works fine. My regular Pixel 2 works fine (as does my regular Pixel 1, and every other phone I've used). 
Kai-Uwe Markeli
12/4/17
Kai-Uwe Markeli
It's somewhat a microphone gain issue (Software) since in recording videos the level is alright. Though, reinstalling the app wont solve this. I tried Smart recorder where you can set the mic gain manually - after setting the gain level to approx. 4.7x volume level is as it usually should be.

I hope Google is going to fix this soon. 

I must admit that I'm really disappointed with the Pixel 2 XL. I have no Hardware issues, even the screen is fine for me, but I really can't stand this Beta Software which is running there as stock. Reboot issues (luckily it just happened once for me), poor sound quality (artefacts/distorted sound), low mic gain on third-party apps.

Why isn't Google testing their phones prior releasing it to the customers? Pixel 2 XL even was a paperlaunch!  
Francesco Esposito
12/10/17
Francesco Esposito
Thats exactly what happen to me. On Telegram too. This is making me so angry. I'll contact Google to hear what they've to say about it
99 MORE
Kasvinda Kulatunga
8/17/18
Kasvinda Kulatunga
Low microphone volume on phone app and whatsapp
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