/pixelphone/community?hl=en
/pixelphone/community?hl=en
10/28/17
Original Poster
Shivanshu Minz

International Warranty on PIXEL 2 XL?

I want to buy to PIXEL 2 XL from the USA and then import it to India, since here it's about 200$ costlier and I could that 200$ dollar to purchase other google accessories.
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Thompson - Community Specialist
10/29/17
Thompson - Community Specialist
Hi Shivanshu,

Thanks for writing on the Pixel User Community.

Pixel 2 XL isn't yet available in India and so you can import one from USA. The warranty will still be valid. It also includes additional safety, regulatory and warranty information about Pixel 2 XL.
  • Safety, environmental and regulatory information: g.co/PixelSafetyInfo

  • Warranty details for your country of purchase, including instructions for making a claim: g.co/PixelPhoneWarranty

  • Electronic regulatory labels and specific absorption rate (SAR) values for your device: Settings and then System and then About device and then Regulatory labels

  • Comprehensive online help: g.co/pixelcare



Let me know if that helps.

Best,
Thompson
10/31/17
Original Poster
Shivanshu Minz
OMG! I can't believe this!! So there is really am international warranty on Pixel 2 XL!! So it means that if I buy Pixel 2 XL from The USA then I can avail the warranty services here in India if anything goes wrong?
 
Can u pleeeaassee confirm it for me once again? I've been reading everywhere Tha I can't!. Pls confirm it once again..
Thanks for ur huge help😊
Orrin - Community Manager
11/3/17
Orrin - Community Manager
Hey Shivanshu,

Wanted to hop in and offer correct clarification. The warranty is for devices purchased directly from google (or from authorized resellers), and the warranty is only valid in the country of sale. So in this case, the US warranty is not valid in India. I don't know all the fine details around this, but I'm guessing it partially has to do with the fact there are many country-specific regulations and policies when it comes to warranties.

Sorry if there was any confusion, and hope this helps!
Socheat Ou
12/19/17
Socheat Ou
I bought my Pixel 2 XL on eBay...i can't remember if warranty is included in the price. How can I check my phone warranty? I've been searching for about an hour but there seems to be no chat support available on the web. You can contact Google Support only on the phone. 

Stephen Stratford
12/19/17
Stephen Stratford
Hello Socheat Ou.
 
EBay is not a Google authorised seller of the pixel range of phones. Consequently you have no warranty with Google. If you have any warranty issues, you need to contact the seller on eBay.
5 MORE
Bigs73
3/9/18
Bigs73
Praveen,

Warranty is only available in the country where it was purchased

Marc.
 
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