/pixelphone/community?hl=en
/pixelphone/community?hl=en
5/29/18
Original Poster
bengrulz

Pixel 2 (non-XL) panoramas are terrible (software bug??) *Infinity Focus Point is inaccurate*

I've been investigating this for a bit now, and as best I can tell, there is definitely something wrong on the software side of the Pixel 2 panorama mode. They just have no sharpness to them. No small details are preserved, text is illegible.


https://photos.app.goo.gl/9zibCTKLZXxRoFcP2


Above is a small gallery of samples taken at Best Buy where I was able to compare my OG Pixel 5", two Pixel 2, and one Pixel 2XL. They all have similar stills performance, but I took a single frame panorama with each and there is a huge difference between the Pixel 2 and the Pixel 2XL/OG Pixel. This has been apparent every single time I've compared my Pixel 2 to my og Pixel. And yes, high quality was selected for the panorama mode. I even tested low quality on the og pixel and it's still miles better than the pixel 2.


I also have done comparisons with Cardboard Camera panoramas and og pixel is better than pixel 2 there as well.

If people with the pixel 2 (non-XL) can test and confirm, hopefully we can get this acknowledged and fixed!


09Apr18 Just updating the main post with more info (it's been FIVE months without a fix):

https://photos.app.goo.gl/fHpaxlJtfV0zykyj1  Pixel 1 vs Pixel 2


**The issue seems to lie with the infinity focus point being set inaccurately.  Any camera feature that sets the camera to infinity is affected (photosphere, panoramas, AR stickers, etc.).  Anyone can see this by testing a camera app with manual controls and manually focusing to infinity, you will see that even distant objects are out of focus.   

https://photos.app.goo.gl/00IPUNktQcwtuVcK2  Autofocus vs Infinity Focus


This issue is also reported here: https://issuetracker.google.com/issues/69809329


Issue is still present as of the 05Apr18 security patch.


Statements from google:

06Dec17 "Thanks all - I'll be reaching out privately to collect some bug reports and other information." -Orrin

14Dec17 "We have shared this with our engineering team and will update this issue with more information as it becomes available." -ar...@google.com (issue tracker system)

02Apr18 "We're aware of this issue and still working on it, but we don't have any updates to share yet. Appreciate your understanding."  -Twitter message from @MadeByGoogle



10Apr18  Mentioned/issue replicated by XDA: https://www.xda-developers.com/google-pixel-2-blurry-panorama-issue/



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All Replies (82)
11/12/17
Original Poster
bengrulz
Thanks to a tip from a Reddit user, this seems to be due to an issue with the infinity focus point on Pixel 2.
 
Testing with 3rd party apps that allow manual focus, focusing all the way to infinity results in a blurry image, while focusing just short of that is sharp.
 
Since panorama modes typically just set the focus point to infinity, this is causing the resulting panoramas to be out of focus.
 
Really hoping Google can make this an easy and quick fix!
bartolo5
11/13/17
bartolo5
I noticed this too recently and have been following reddit thread about this: https://www.reddit.com/r/GooglePixel/comments/7cclf8/pixel_2_nonxl_panoramas_are_terrible_software_bug/ 

Is there a way we can send a bug report to Google so they are aware of this issue? Do they look at this forums for bugs?
11/13/17
Original Poster
bengrulz
I have tried submitting feedback through the camera app (Settings - Send feedback).  Hopefully if enough feedback gets submitted they will take notice!
Tickmc
11/13/17
Tickmc
Hi ben,

Yes, feedback is the best route to ensure the team pick up on this.

Can I also add, I have long since abandoned the Camera app's Panorama mode as I found it near impossible to have the images stitched correctly. Instead I take a series of 'adjacent' portrait shots and let Google Photos ML pass back a perfect panorama shortly after. It works every time.

- Mike
11/13/17
Original Poster
bengrulz
Thanks Mike,

Would be nice if there was a way to know our feedback has been acknowledged and if it will be fixed or not.
 
Also, the panoramas that Google photos stitches for me always top out at 16mp. Is there a way around that limit? I think using the panorama mode on the phone can get up to 50mp, which is quite a difference.
 
-Ben
Tickmc
11/13/17
Tickmc
Hi Ben,

The feedback route is one way, I'm afraid. You can also consider filing a bug whose progress can then be tracked. 

I had not noticed the GPhotos stitching limit so that is a news to me but it meets my less exacting needs :-)

- Mike 
Manuel Albig
12/3/17
Manuel Albig
Hello,

I have the same issue on my Pixel 2 (non-XL).
Panoramas are blurry and in bad quality.
I just sent a bug report.

Hopefully Google will fix this.
It's a shame, that "one of the best smartphone-cameras" have this bug. :(
Orrin - Community Manager
12/5/17
Orrin - Community Manager
Hey All,

Are you still experiencing this? If so, I'd like to reach out for more info. 

Let us know!
Manuel Albig
12/5/17
Manuel Albig
Hello Orrin,

yes I still have this problem.
I don't know since when I have this issue. But I discovert it just two days ago.
Cameron Stark
12/6/17
Cameron Stark
Hi Orrin,
 
I am still experiencing this with (2) Pixel 2's. One of them is updated to today's 8.1 build as well.
 
I have made my contribution to the Issue Tracker report related to this.
71 MORE
Yannick Charron
12/5/18
Yannick Charron
Come on Google this should have been fixed months ago!!!!
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