/pixelphone/community?hl=en
/pixelphone/community?hl=en
11/16/17
Original Poster
Alexander Kirov

Pixel 2: Google Play Services draining battery after November's update

I have two Pixel 2 64 GB, and I've been seeing astounding battery drain by Google Play Services lately (I believe it started with the November OTA update, but I can't be 100% sure). Some days are worse than others, and on those days Play Services will be responsible for 30% or more of the battery usage. I haven't been able to pin down when it happens, other than that disabling location services doesn't seem to affect it. Deleting data for Google Play Services as well as the Google app, and rebooting the phone, seems to fix the issue for a day or two (during which I'll get fantastic battery life), but then it comes back.

I also tried to disable Play Protect, installing latest Google Play Services manually, reverting version to the factory state and updating to the latest one again. No result, still experiencing the same issue on both devices.
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All Replies (200)
Thompson - Community Specialist
11/16/17
Thompson - Community Specialist
Hi Alexander,

Thanks for writing on the Pixel User Community.

I appreciate the steps you've tried to fix the battery draining issue on your Pixel 2 phones. I suggest trying these steps to fix battery drain problems on Pixel and use battery saver mode.

You might also want to get the most life from your battery.

Let me know if that helps.

Best,
Thompson
Marelo
11/16/17
Marelo
I'm seeing this problem on two original Pixels, one with the November security updates and one without.  Also, both phones had 8.0 for quite a while without this issue occurring, and no apps have been installed or uninstalled that show high battery usage.  It's consistently Google Play Services taking up an astonishing amount of battery life, each and every time.  There has also been a huge increase in how often the phones get and stay very hot.

I have already taken all the steps outlined in Thompson's links.  This is clearly a problem with Google Play Services and it's Google's problem to fix.
11/17/17
Original Poster
Alexander Kirov
Completely agree with you.
Orrin - Community Manager
11/20/17
Orrin - Community Manager
Hey All,

We'd like to dig into this more, and I'll be reaching out for bug reports. 

Stay tuned.
junkimchi
11/20/17
junkimchi
Here are my findings on both my Pixel 2 and my gf's Pixel 1 XL:

- Drain is caused by Google Play Services
- I do not have Nov OTA on my Pixel 2
- Drain starts when I am on wifi and I connect the phone to the charger
- I can stop the drain by turning off wifi and rebooting the phone
- Clearing Google Play Services data and cache temporarily fixes the issue
- Phone gets extremely warm when drain happens. Even if I connect my phone to the charger overnight on wifi, phone gets really hot even when its already at 100%

EDIT: It seems to have been resolved as of yesterday when I made no changes to settings or any updates. Will keep everyone updated. 

Google user
11/20/17
Google user
How to check if november update is applied to my pixel2?
Chris Moen
11/20/17
Chris Moen
My coworkers and I are all getting this as well. We haven't all done the full device resets and stuff but the timing was consistent across all our devices. We would be more than willing to help (we are web developers and IT by trade). Let us know if there anything we can do.
Chris Moen
11/20/17
Chris Moen
Junkimchi-
I will be very interested to see if the resolution sticks. I have had a few times that I think it has gone away, only to come roaring back.
farhad namiranian
11/20/17
farhad namiranian
How can I get bug report and send for you?
junkimchi
11/20/17
junkimchi
AFAIK this is an issue that affects multiple Android models. A quick search on Reddit shows that many other Android device owners started experiencing this issue just about a few weeks ago which is when it started for me and my gfs Pixels. 
189 MORE
LN42
3/21/18
LN42
Hi I have similar issues to some of you. Have you seen the bug report https://issuetracker.google.com/issues/70411185 ? Is this what you are experiencing? If it is, then consider starring it to help google prioritize.
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