Safety & regulatory manual (Pixel 4a)

Where to find product information

Safety warnings

Regulatory information

United States

Canada

European Union

Singapore

Australia

India

Japan

Taiwan

Accessibility information

Limited warranty

Where to find product information

This guide includes the same basic safety guidelines that are in the printed Safety & Warranty booklet inside the box of every Pixel 4a. It also includes additional safety and regulatory information about Pixel 4a.

  • Safety, environmental and regulatory information: g.co/pixel/safety or Settings and then About phone and then Safety & regulatory manual
  • Warranty details for your country of purchase, including instructions for making a claim: g.co/pixel/warranty
  • Electronic regulatory labels and specific absorption rate (SAR) values for your device: Settings and then About phone and then Regulatory labels
  • Pixel phone help: g.co/pixel/help

Safety warnings

CautionWARNING: HEALTH AND SAFETY INFORMATION; READ BEFORE USE TO REDUCE THE RISK OF PERSONAL INJURY, DISCOMFORT, PROPERTY DAMAGE, INCLUDING DAMAGE TO YOUR PHONE AND OTHER POTENTIAL HAZARDS

Handling

Handle your phone with care. You may damage your phone or its battery if you disassemble, drop, bend, burn, crush or puncture it. Don’t use a phone with a cracked screen or damaged enclosure. Using a damaged phone may cause battery overheating or injury. Don’t expose your phone to liquids, which can cause a short circuit and overheating. If your phone gets wet, don't attempt to dry it using an external heat source.

Your phone is designed to work best in ambient temperatures between 32° to 95° F (0° and 35° C) and should be stored between ambient temperatures of -4° and 113° F (-20° and 45° C). Don't leave your phone in places where the temperature may exceed 113° F (45° C), such as on a car dashboard or near a heating vent as this may damage the phone, overheat the battery, or pose a potential risk of fire. Keep your phone away from heat sources and out of direct sunlight. If your device becomes too hot, disconnect it from its power source if it’s plugged in, move it to a cooler place, and don’t use it until it has cooled. Your phone is designed to work best at an altitude of up to 6562 ft (2,000 m).

Use of your phone in certain modes, such as gaming, taking videos, using a flashlight setting, or VR, can cause it to generate more heat than it would under normal operating conditions. This may cause your phone to operate in low power mode or shut down temporarily. Use extra care when operating the device in these modes.

Contact customer service and don’t use your phone if it isn’t working properly or has been damaged. For more information, visit g.co/pixel/contact.

Repair & service

Don’t attempt to repair your phone yourself. Disassembling the device may damage it, or cause injury to you.

Charging

Be sure your phone and its power adapter are in a well-ventilated area when in use or charging. Using a damaged cable or power adapter or charging when there is moisture present can cause fire, electric shock, injury, or damage to your phone or other property. Don’t charge your phone when it’s wet. Avoid charging your phone in direct sunlight.

When charging your phone, make sure the power adapter is plugged into a power outlet near the phone and is easily accessible. When disconnecting the power adapter from a power outlet, pull on the adapter, never on the cable. Don’t twist or pinch the USB cable, and don’t force a connector into a port. If you receive a message while charging that instructs you to unplug the charger, disconnect the adapter plug. Before attempting to charge again, make sure both the charging cable connector and the phone's charging port are dry and clear of any objects.

This phone must be used with an AC power adapter that has been certified with a Limited Power Source output per IEC 60950-1/62368-1 rated: 5 Volts DC, maximum 3 Amp; 9 Volts DC, maximum 2 Amp; or both and that has been qualified per CTIA Certification Requirements for Battery System Compliance to IEEE 1725. This phone comes with an AC power adapter that has the proper certification.

Only charge your phone with (1) the included power adapter and cable, (2) a USB-C PD compliant charger, or (3) a USB-C charger available on the Google Store and at Google authorized resellers (look for Google’s “made for” badge). Failure to use compatible charging accessories can cause fire, electric shock, injury, or damage to the phone and the accessories.

Prolonged heat exposure

The phone and its charger generate heat during normal operation and comply with applicable surface temperature standards and limits. Avoid prolonged, direct or indirect skin contact when the device is in use or charging because exposing skin to hot surfaces for a long period of time may cause discomfort or burns. Don't sleep on or with your device or its power adapter or cover them with a blanket or pillow. Be aware of this issue if you have a physical condition that affects your ability to detect heat against your skin.

Hearing loss

Prolonged exposure to loud sounds (including music) can cause hearing loss. To prevent possible hearing damage, avoid listening at high volume for prolonged periods of time. Continued exposure to high volumes and background noise can make loud sounds seem quieter than they actually are. Check the volume before using headphones or earphones.

Hearing protection

Battery

This phone contains a rechargeable lithium-ion battery, which is a sensitive component that can cause injury if damaged. Don't attempt to remove the battery. Contact Google or a Google authorized service provider to have the battery replaced. For contact information, visit g.co/pixel/contact. Replacement by non-qualified professionals can damage your phone. Improper replacement or use of an non-qualified battery may present a risk of fire, explosion, leakage, or other hazard. Don't modify, remanufacture, or refurbish the battery, puncture or attempt to insert objects into the battery, immerse or expose the battery to water or other liquids, or expose the battery to fire, excessive heat, and/or other hazards. Don't short circuit the battery or allow metallic or conductive objects to contact the battery terminals. Avoid dropping the phone or battery. If the phone or battery is dropped, especially on a hard surface, and you suspect or observe damage, contact Google or a Google authorized service provider for inspection. If the battery leaks, don't allow the leaking fluid to come into contact with eyes, skin or clothing. If the fluid is already in contact with the eyes, don't rub them. Rinse the eyes with clean water immediately and seek medical advice.

The rechargeable lithium-ion battery in this phone meets IEEE 1725 and other applicable standards.

Disposal, transportation, & recycling

Dispose of your phone, battery, and accessories in accordance with local regulations. Don't dispose of them in normal household waste. Improper disposal may lead to fire, explosion, and/or other hazards. Don't open, crush, heat above 45 ̊C (113 ̊F), or incinerate. For more information on recycling your phone, visit g.co/pixel/recycle.

Environmental restrictions

To prevent damage to your phone’s parts or internal circuits, don't use or store the device or its accessories in dusty, smoky, damp, or dirty environments, or near magnetic fields. Keep it away from heat sources and out of direct sunlight. Don't leave your phone inside a vehicle or in places where the temperature may exceed 113° F (45° C), such as on a car dashboard, window sill, near a heating vent, or behind glass that is exposed to direct sunlight or strong ultraviolet light for extended periods of time. This may damage the phone, overheat the battery, or pose a risk of fire or explosion.

Explosive atmospheres

Don't charge, use, store, or transport your phone where flammables or explosives are stored (in gas stations, fuel depots, or chemical plants, for example). Don't use your phone where blasting operations are in progress, or in potentially explosive atmospheres such as fuel or chemical transfer or storage areas, and in areas where the air contains high levels of flammable chemicals, vapors, or particles (such as grain, dust, or metal powders). Sparks in such areas could cause an explosion or fire resulting in bodily injury or even death. Observe all notices and signs where these hazards might exist.

Navigation; Assumption of risk

Your phone can access mapping and navigation services. Maps and navigation depend on a working data connection and location services, and may not be available at all times or in all areas. Maps and directions may be inaccurate and actual conditions may differ from the map, data, traffic, directions, content, and other results, so exercise your independent judgment and common sense, and use mapping and navigation services at your own risk. Carefully review directions, and follow all applicable traffic laws and signs. You’re responsible at all times for your conduct and its consequences. Navigation with AR requires up to date Google Street View imagery and bright outdoor light, and isn't available in India.

Distraction

Using your phone when performing certain activities can distract you and may cause a dangerous situation for you or others. To reduce the risk of accidents (and because it’s prohibited by law in many places), don't use your phone while driving, bicycling or while operating machinery, and don't use it while engaging in any activities that have potentially serious consequences. Follow local laws about using mobile devices, headphones and helmets.

Radio frequency exposure

This device has been evaluated and meets the applicable regulatory requirements for exposure to radio waves and is designed and manufactured not to exceed the applicable emission limits for exposure to radio frequency (RF) energy.

In countries where the Specific Absorption Rate (SAR) limit is 1.6 W/kg averaged over one gram of tissue, the highest SAR values for the Pixel 4a are 1.18 W/kg when used against head with no separation and 1.19 W/kg against body with 1.0 cm (0.4 in) separation. In the countries where the Specific Absorption Rate (SAR) limit is 2.0 W/kg averaged over ten grams of tissue, the highest SAR values for the Pixel 4a are 1.37 W/kg when used against head with no separation and 1.39 W/kg against body with 5 mm (0.2 in) separation.

You can find the SAR values applicable to each of those jurisdictions on your phone: Settings and then About phone and then Regulatory labels.

To reduce exposure to RF energy, use a hands-free option, such as the built-in speakerphone, the supplied headphones, or other similar accessories. Ensure that the device accessories, such as a device case and device holster, are not composed of metal components. Keep the device away from your body to meet the distance requirement.

Like any other phone, your wireless device emits radio frequency energy (RF) during use. According to the International Commission on Non-Ionizing Radiation Protection (ICNIRP), the critical effect of RF exposure relevant to human health and safety is heating of exposed tissue.

According to the Federal Communications Commission (FCC), “Some health and safety interest groups have interpreted certain reports to suggest that wireless device use may be linked to cancer and other illnesses, posing potentially greater risks for children than adults. While these assertions have gained increased public attention, currently no scientific evidence establishes a causal link between wireless device use and cancer or other illnesses.”

However, above a certain level (referred to as the threshold) depending on the duration of exposure, RF exposure and the accompanying temperature rise can provoke serious health effects, such as heatstroke and tissue damage (burns). To avoid hazards to health deriving from high RF exposure, limits are set in relation to the threshold known to show adverse effects, with an additional reduction factor to take care of scientific uncertainties. These limits are generally expressed in terms of the specific absorption rate (SAR). SAR is a measure of the rate of absorption of RF energy in the body. Tests for SAR are conducted with the phone transmitting at its highest power level in all tested frequency bands. SAR were first established in 1996 by the FCC in the USA and they were then adopted elsewhere.

You can find additional information about SAR at the following pages:

Radio frequency interference

Observe rules that prohibit the use of wireless technology (for example, cellular or Wi-Fi). Your phone is designed to comply with regulations governing radio frequency emissions but use of wireless devices can negatively affect other electronic equipment. For example, while flying in an aircraft or immediately before boarding, use your wireless device only according to instructions provided by the airline. Use of a wireless device in an aircraft may disrupt wireless networks, present a hazard to aircraft operation, or be illegal. You may be able to use your phone in airplane mode.

Emergency communications

Wireless devices may not be reliable for emergency communications. This device operates using radio signals and may not establish or maintain a connection in all conditions. Your device is also powered by a rechargeable battery that may be affected by temperature, use, damage, and other conditions. While some jurisdictions transmit emergency information over wireless networks, your device may not always receive these communications depending upon network connectivity or other factors. Access to some features and emergency information or communications may not be available in all areas or languages.

Medical device interference

Your phone uses radios and other components that emit electromagnetic fields. It also contains magnets. These electromagnetic fields and magnets may interfere with pacemakers and other implanted medical devices. Always keep the phone and its charger at a safe distance away from the pacemaker or other implanted medical device. If you have questions about using your phone with or near your pacemaker or other implanted medical device, consult your healthcare provider before using your phone. If you suspect your phone is interfering with your pacemaker or other implanted medical devices, turn off your phone and consult with your physician for information specific to your medical device.

Hospitals

Switch off your phone when requested to do so in hospitals, clinics, or health care facilities. These requests are designed to prevent possible interference with sensitive medical equipment.

Child safety

Your phone isn't a toy. Your phone may contain (or may come with) small parts, plastic, glass, or metal elements, and parts with sharp edges that may cause an injury or create a choking hazard. Children have strangled on cords and cables. Keep the phone’s cords and cables out of the reach of children (more than 3 feet / 1 meter away), and don't allow them to play with the phone and its accessories. They could hurt themselves or others or could accidentally damage the phone. Consult a physician immediately if small parts are swallowed.

Health related functions

Your phone and its associated fitness application functions are not medical devices and are intended for information purposes only. They are not designed or intended for use in the diagnosis of disease or other conditions or in the cure, monitoring, mitigation, treatment, prevention of disease, or other conditions.

Radio frequency exposure

Your phone has been evaluated and meets the applicable regulatory requirements for exposure to radio waves. It is designed and manufactured to not exceed the applicable emission limits for exposure to radio frequency (RF) energy.

In countries where the Specific Absorption Rate (SAR) limit is 1.6 W/kg averaged over one gram of tissue, the highest SAR values for the Pixel 4a are 1.18 W/kg when used against head with no separation and 1.19 W/kg against body with 1.0 cm (0.4 in) separation. In the countries where the Specific Absorption Rate (SAR) limit is 2.0 W/kg averaged over ten grams of tissue, the highest SAR values for the Pixel 4a are 1.37 W/kg when used against head with no separation and 1.39 W/kg against body with 5 mm (0.2 in) separation.

You can find the SAR values applicable to each of those jurisdictions on your phone: Settings and then About phone and then Regulatory labels.

To reduce exposure to RF energy, use a hands-free option, such as the built-in speakerphone, the supplied headphones, or other similar accessories. Ensure that the device accessories, such as a device case and device holster, are not composed of metal components. Keep the device away from your body to meet the distance requirement.

Medical conditions

A small percentage of users may experience headaches, seizures, or blackouts that are triggered by visual stimuli, such as flashing lights or bright patterns. Those symptoms can be experienced by people who have never had seizures or blackouts before. If you have a history of seizures, blackouts, or epilepsy, or a medical condition that you believe could be affected by your phone, consult with a doctor before using your device. Stop using your phone immediately and contact a doctor if you experience any symptoms that you believe could be caused or affected by your phone (for example, headaches, blackouts, or seizures).

Musculoskeletal disorders

Repetitive activities, such as typing, tapping, or swiping on the screen of your phone, may cause discomfort in your fingers, hands, wrists, arms, shoulders, or other parts of your body. If you experience any discomfort from such activities, stop using your phone and consult with your doctor.

Class 1 laser product

Caution - Pixel 4a is classified as a Class 1 laser product per IEC 60825-1 Ed. 3. The design of the product incorporates optics and protective housing such that there is no access to a level of laser radiation above Class 1. This product complies with 21 CFR 1040.10 and 1040.11; except for conformance with IEC 60825-1 Ed. 3., as described in Laser Notice No. 56, dated May 8, 2019. Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure.

Laser Device: Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043.

Class 1 laser product

Proper handling and usage

Follow these guidelines when using, storing, cleaning, or disposing of your phone.

Operating temperature

Don't use or charge your phone at ambient temperatures lower than 0°C (32°F) or higher than 35°C (95°F). If the interior temperature of the device exceeds normal operating temperatures, you may experience the following behaviors while the device tries to regulate its temperature: reduced performance and connectivity, inability to charge, or powering down of the display or the phone. You may not be able to use the phone while it regulates its temperature. Move the phone to a cooler (or warmer) location, and wait a few minutes before attempting to use it again.

Care & cleaning

Unplug the device and power adapter before cleaning, during lightning storms, or when unused for extended periods of time. Avoid solvent and abrasive material that may cause damage to the product surface. Exposure to makeup, chemicals, and dyed materials such as denim can stain light colored phones and cases. Use a clean, soft, and dry or slightly damp (not wet) cloth to clean the device and accessories – avoid USB ports and other crevices when cleaning. Don't use any chemical detergent, powder, or other chemical agents (such as benzene) to clean the phone or accessories. To disinfect your phone and its screen you can use ordinary household disinfecting wipes or 70% isopropyl alcohol-based wipes. Don’t use wipes that have bleach. Don't clean your phone while it is charging.

Magnetic fields

Avoid placing any media containing magnets or sensitive to magnetism, such as credit cards, bank cards, audio/video tapes, or magnetic memory devices, near the phone or its charging cable, because you may lose information stored on those media. Media containing information sensitive to magnets should be kept at least 2 inches (5 cm) away from the phone.

Service & support

Your phone should only be repaired by Google or a Google Authorized Service Provider. Unauthorized repairs or modifications could result in permanent damage to the phone and may affect your warranty coverage and regulatory authorizations. Contact customer service for authorized service. For online help and support, visit g.co/pixel/help. If you send your phone for service, you might receive a replacement phone (in place of your original phone).

Regulatory information

Regulatory information, certification, and compliance marks specific to Pixel 4a can be found on your device under Settings and then About phone and then Regulatory labels and on the back of your phone.

Regulatory information: United States

FCC regulatory compliance

Note: This device has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This device generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If the equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, try to correct the interference in one or more of the following ways:

  • Reorient or relocate the receiving antenna
  • Increase the separation between the equipment and receiver
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected
  • Consult the dealer or an experienced radio/TV technician for help

Changes or modifications not expressly approved by Google could void your authority to operate the equipment.

EMC compliance statement

Important: This device, power adapter, and other in-box accessories have demonstrated Electromagnetic Compatibility (EMC) compliance under conditions that included the use of compliant peripheral devices and shielded cables between system components. It’s important that you use compliant peripheral devices and shielded cables between system components to reduce the possibility of causing interference to radios, televisions, and other electronic devices.

Models: G025J, G025M, G025N

Responsible Party
Google LLC
1600 Amphitheatre Parkway
Mountain View, CA 94043
g.co/pixel/support

This device complies with Part 15 of the FCC Rules. Operation is subject to the following 2 conditions:

  • This device may not cause harmful interference.
  • This device must accept any interference received, including interference that may cause undesired operation.

Hearing Aid Compatibility (HAC)

Your device has been evaluated and certified to be compatible with hearing aids per technical specification ANSI C63.19. There are 2 measures of hearing aid compatibility:

  • M rating, which is a measure of immunity to radio frequency interference for acoustic coupling hearing aids
  • T rating, which is a measure of performance when used with an inductive coupling (telecoil) hearing aid.

Per FCC rules, a mobile phone is considered hearing aid compatible if rated M3 or M4 for acoustic coupling or T3 or T4 for inductive coupling.

Hearing aid compatible devices offered by Google:

  • Pixel 4a      M3/T4

Your phone has been tested and rated for use with hearing aids for some of the wireless technologies that they use. However, there may be some newer wireless technologies used in these phones that have not yet been tested for use with hearing aids. It’s important to try the different features of your phone thoroughly and in different locations, using your hearing aid or cochlear implant, to determine if you hear any interfering noise. Consult your service provider or Google for information on hearing aid compatibility. If you have questions about return or exchange policies, consult your service provider or phone retailer.

Recycling

For information about recycling in the United States, visit g.co/pixel/recycle.

Regulatory information: Canada

Innovation, Science and Economic Development Canada (ISED), Class B

This Class B digital apparatus complies with CAN ICES-3 (B)/NMB-3(B).

Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.

Notice: The ISED Canada regulations provide that changes or modifications not expressly approved by Google could void your authority to operate this equipment.

Your phone complies with ISED Canada license-exempt RSS standard(s). Operation is subject to the following two conditions:

  1. This device may not cause interference, and
  2. This device must accept any interference, including interference that may cause undesired operation of the device.

Votre téléphone est conforme aux normes RSS sans licence d'ISDE Canada. Son utilisation est soumise aux deux conditions suivantes:

  1. Il ne doit pas occasionner d'interférences.
  2. Il doit accepter les interférences, y compris celles pouvant perturber son fonctionnement.

The device for operation in the band 5150–5250 MHz is only for indoor use to reduce the potential for harmful interference to co-channel mobile satellite systems.

Dans la bande de fréquences 5 150-5 250 MHz, l'appareil doit être utilisé uniquement en intérieur afin de réduire les risques d'interférences nocives avec les systèmes mobiles par satellite utilisant le même canal.

Regulatory information: EU

Frequency bands and power

European Union, United Kingdom
The devices operate in the following frequency bands and power within the EU:

Frequency

Power

Wi-Fi 2400-2483,5 MHz

Max 20 dBm

W-iFi 5150-5250 MHz

Max 22 dBm

Wi-Fi 5250-5350 MHz

Max 22 dBm

Wi-Fi 5470-5725 MHz

Max 22 dBm

Wi-Fi 5725-5850 MHz

Max 14 dBm

Bluetooth: 2400-2483,5 MHz

Max 19 dBm

NFC 13.56 MHz

Max 0 dBuA/m

GSM 900

Max 33.5 dBm

GSM 1800

Max 31 dBm

UMTS Band I/VIII

Max 25.7 dBm

LTE B1, 3, 8, 20, 28

Max 25.7 dBm

LTE B7, 38, 40

Max 25 dBm

LTE B38 HPUE

Max 26.5 dBm

Radio frequency interference

Google isn't responsible for any radio or television interference caused by unauthorized modification of these devices or accessories, or by the substitution or attachment of connecting cables and equipment other than that specified by Google. The correction of interference caused by such unauthorized modification, substitution, or attachment is the responsibility of the user. Google and its authorized resellers or distributors are not liable for any damage or violation of government regulations that may arise from the user failing to comply with these guidelines.

Radio frequency exposure

Your phone complies with radio frequency specifications when used against head with no separation and body with 5mm separation, limited to 2 W/kg averaged over 10 grams of tissue, and limb with no separation, limited to 4 W/kg averaged over 10 grams of tissue.

For your phone, the highest Specific Absorption Rate (SAR) values reported for this device type are Head: 1.37 W/kg, Body: 1.39 W/kg, Limb: 3.00 W/kg.

You may reduce your exposure by the use of a hands-free kit. Ensure that the device accessories, such as a device case and device holster, are not composed of metal components.
Use of the device isn't recommended in certain situations (for example, while driving) and certain places (for example, airplanes, hospitals).

Wearers of electronic implants (pacemakers, insulin pumps, neurostimulators, etc.) must handle the device at a minimum distance of 15 centimeters from the electronic implants, and the device must be held on the side opposite to the electronic implant when the device is being used during a call.

It is recommended to use the device when there is good mobile network reception to reduce the amount of radiation received. Poor mobile network reception is more likely to occur in underground areas, moving vehicles, and in remote areas. Good mobile network reception on the device is indicated by the mobile network signal strength indicator, with more illumination indicating better reception.

When using the device, it is recommended for pregnant women to keep the device away from the belly, or, for teenagers, away from the lower abdomen. These tips are given as a simple precautionary measure, as no danger from the use of the device has been found.

EU compliance notice

Hereby, Google LLC declares that Pixel 4a are in compliance with Directive 2014/53/EU (Radio Equipment Directive). The full text of the EU declaration of conformity is below:

Declaration of Conformity (Pixel 4a)

Restrictions and Requirements under Directive 2014/53/EU
The device is restricted to indoor use only when operating in the 5150 to 5350 MHz frequency range in AT, BE, BG, CY, CZ, DE, DK, EE, EL, ES, FI, FR, HR, HU, IE, IT, LT, LU, LV, MT, NL, PL, PT, RO, SE, SI, SK, UK, CH, IS, LI, NO, TR.

European Conformity

Waste Electrical and Electronic Equipment (WEEE) directive and battery directive

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The Waste Electrical and Electronic Equipment (WEEE) directive requires that all Electrical and Electronic Equipment (EEE), including your phone and its accessories, must be marked with the symbol of the crossed-out wheeled bin. This symbol means that the equipment must not be disposed of as unsorted municipal waste. Disposing of WEEE together with normal waste may pose a risk to the environment and to human health, due to certain substances used in EEE and their batteries.

Under the WEEE directive, each EU member state is responsible for achieving a high level of collection of WEEE for treatment, recovery, and environmentally sound disposal. Before tossing your device, think a minute about how to reduce the amount of WEEE you create. You could, for example, reuse it, recover it, or turn it into artwork. By simply extending the life of your device, you will have reduced waste and helped the EU achieve its objectives.

The success of this EU policy will depend on your active contribution in returning your WEEE to the appropriate facilities dedicated to the disposal of such waste. You should contact your local authority or your retailer for details about the return and collection points available.

RoHS compliance

This product is in compliance with Directive 2011/65/EU of the European Parliament and of the Council of 8 June 2011, on the restriction of the use of certain hazardous substances in electrical and electronic equipment (RoHS) and its amendments.

REACH

REACH (Registration, Evaluation, Authorization and Restriction of Chemicals, EC No. 1907/2006) is the EU chemical substances regulatory framework. Google complies with all applicable requirements under the REACH regulations. For information regarding Substances of Very High Concern under REACH, contact Google at Env-Compliance@google.com.

The point of contact for regulatory matters in the EU is Google Commerce Limited, 70 Sir John Rogerson's Quay, Dublin 2, Ireland.

Manufacturer info.

Manufacturer: Google LLC 1600 Amphitheatre Parkway Mountain View, CA, USA 94043

Importer info.

Importer: Google Commerce Limited, 70 Sir John Rogerson’s Quay, Dublin 2, Ireland

Regulatory information: Japan

When operating in 5GHz (W52/W53), the device is restricted to indoor use only (except when communicating to a high power radio).

This is a Class B equipment. Although this equipment is intended for use in a residential environment, it could cause poor reception if used near a radio or a television receiver. Please follow instructions in the instruction manual.                                
VCCI-B

VCCI image

Regulatory information: Australia

WLAN function of these devices is restricted only to indoor use when operating in the 5150 to 5350 MHz frequency range to reduce the potential for harmful interference to co-channel mobile satellite systems.

For customer service, call 1-800-884-355. Goods presented for repair may be replaced by refurbished goods of the same type, rather than being repaired. Refurbished parts may be used to repair the goods. If the goods are capable of retaining user-generated data, then the repair or replacement may result in the loss of data.

Regulatory Information: India

Specific Absorption Rate (SAR) information

Your phone is a radio transmitter and receiver. It complies with the international guidelines in relation to the limiting of human exposure to electromagnetic fields, and has been specifically designed to meet the guidelines for exposure to radio waves established by the Department of Telecommunications, Ministry of Communications and Information Technology, Government of India ("DoT"). The guidelines use a unit of measurement known as Specific Absorption Rate ("SAR") which is a unit of body-absorbed radio frequency quantity when the phone is in use. The SAR limit in India for mobile devices is 1.6 W/kg over a mass of 1 gram of human tissue.

Pixel 4a complies with these guidelines when used near your ear or at a distance of 1.0 cm from your body and when used near your ear or at a distance of 1.0 cm from your body. Ensure that the device accessories, such as a device case and device holster, are not composed of metal components. Keep the device away from your body to meet the distance requirement. For Pixel 4a, the highest Specific Absorption Rate (SAR) value reported for this device type when tested at the ear is 0.99 W/kg, and when properly worn on the body is 1.19 W/kg.

You can also see SAR values on the website of the DoT/ Telecommunication Engineering Centre.

While most of the laboratory studies have been unable to find a direct link between exposure to radio frequency radiation and health, the DoT has prescribed the following precautionary measures while using the mobile handset:

Use a wireless hands-free system (headphone, headset) with a lower power Bluetooth emitter.
Make sure the cell phone has a low SAR. Keep your calls short or send a text message (SMS) instead. This advice applies especially to children, adolescents, and pregnant women.
Use a cell phone when the signal quality is good. People having active medical implants should preferably keep the cell phone at least 15 cm away from the implant.

Recycling, E-waste management and handling statement

Don

In India, this label indicates that this product should not be thrown away with household waste. It should be deposited at an appropriate facility to allow recovery and recycling.

Google declares that your phone has been designed and manufactured in compliance with E-Waste (Management) Rules, 2016 (hereafter, the “Rules"), and is specifically in compliance with Rule 16 (1) on the reduction in the use of hazardous substances in the manufacture of electrical and electronic equipment and their maximum allowed concentrations by weight in the homogenous materials (except for the exemptions listed in schedule II).

Improper handling, disposal, accidental breakage, damage or improper recycling of e-waste may present risks, including, but not limited to, fire, explosion and/or other hazards, and uncontrolled waste disposal which may be detrimental to/have adverse effects on the environment as it prevents reuse of resources. Some e-waste may contain hazardous chemicals which, if disposed improperly, may make water, soil and other natural resources toxic. Improper disposal may cause harm to plant, animal and human life."

Regulatory information: Singapore

EMC compliance

Important: This device, power adapter, and other in-box accessories have demonstrated Electromagnetic Compatibility (EMC) compliance under conditions that included the use of compliant peripheral devices and shielded cables between system components. It is important that you use compliant peripheral devices and shielded cables between system components to reduce the possibility of causing interference to radios, televisions, and other electronic devices.

IMDA regulatory compliance

Pixel 4a complies with radio frequency specifications when used against head with no separation and body with 5 mm separation, limited to 2 W/kg averaged over 10 grams of tissue.

For Pixel 4a, the highest Specific Absorption Rate (SAR) values reported for this device type are

Head: 1.37 W/kg,
Body: 1.39 W/kg.

You may reduce your exposure by the use of a hands-free kit. Ensure that the device accessories, such as a device case and device holster, are not composed of metal components. Keep the device away from your body to meet the distance requirement.

Regulatory information: Taiwan

無線射頻暴露

以 Pixel 4a 而言, SAR標準值2.0W/kg;送測產品實測值為:0.98 W/kg

台灣法規遵循

使用過度恐傷害視力

  1. 使用30分鐘請休息10分鐘。
  2. 未滿2歲幼兒不看螢幕,2歲以上每天看螢幕不要超過1小時

減少電磁波影響,請妥適使用

經型式認證合格之低功率射頻電機,非經許可,公司、商號或使用者均不得擅自變更頻率、加大功率或變更原設計之特性及功能。

低功率射頻電機之使用不得影響飛航安全及干擾合法通信;經發現有干擾現象時,應立即停用,並改善至無干擾時方得繼續使用。

前項合法通信,指依電信法規定作業之無線電通信。低功率射頻電機須忍受合法通信或工業、科學及醫療用電波輻射性電機設備之干擾。

本裝置之使用應避免影響附近雷達系統之操作。

經過格式化的實際儲存空間容量會略減。

Taiwan RoHS

Taiwan RoHS 

Models:
Pixel 4a:    G025J

Accessibility information

Pixel 4a

ACCESSIBILITY FEATURE

REQUIREMENTS - DESCRIPTION

VALUE

Handset/Hardware information

Touch screen 

Does the device have a touch screen

Yes

If the device has a touchscreen, is it capacitive (sometimes referred to as heat activated)

Yes

Key identification

Are individual keys easily discernible to the user

N/A  

How are the keys discernible - separate keys, use of ridges to define

N/A

Key centre point distance

What is the distance from the centre point of one number key to another

N/A

Keyboard layout

The keypad is laid out like a QWERTY typewriter keyboard

Yes

Lanyard pin for key ring or lanyard strap

Has a small bar allowing a key ring or neck strap (lanyard) to be attached

No

Differentiation of function keys

The number keys have a different color or shape from the other keys, making them easier to tell apart by touch or by sight

N/A

Shape of device

A. Clam Shell / Flip Phone

B. Candy Bar / Stick

C. Slide

D. Swivel

E. Touchscreen

F. Other

E

Operating system

The operating system and version used by this phone

Android Q

Anti-slip features

Has a non-slip coating or ridges to prevent it slipping out of your hand

No

Mobility/Dexterity features

Handset weight

Handset weight including battery

143 grams

Easy Battery Placement

Is battery clearly marked for proper orientation and placement

N/A

Speaker-phone capable

Hands free operation during dialing and after call initiated

Yes

Guarded/recessed keys

Individual keys are recessed or guarded in some way to reduce the chance that you will press the wrong key

N/A

Wireless earphones/headsets

Wireless earphones and headsets, such as Bluetooth headsets, are supported

Yes

Coupling to a device

To allow people to use computers as text terminals. Also allows customized devices to work with the phone. Device can be connected to the phone by using:

 

  • cable (an electrical wire)

Yes

  • infrared signal (which travels through the air like a radio wave but cannot pass through walls or other solid objects)

No

  • Bluetooth/wireless LAN (radio signals which travel through the air and may also be able to pass through walls or other solid objects)

Yes

  • other connections than those described above (please describe): NFC

Yes

Flat back for table top operation

Has a flat back, so it can be used while it is lying on a table

Yes

Any key answering

The user can answer the call by pressing any key

No

Hand movement

Some controls require you to pinch or twist them with your fingers, or rotate your wrist

Yes

Voice recognition for dialing

Allows you to dial a number by speaking the person's name, if it is stored in your contact list (a personal "telephone book" you create in your phone)

Yes

Voice recognition for accessing features

Allows you to activate features by speaking commands into the phone, reducing the need to use the keypad

Yes

Automatic answering

Enables the phone to pick up a call automatically after a designated number of rings

No

Vision features

Tactile key markers – "F" and "J"

The "F" and "J" keys have raised dots or bumps on them so you can distinguish them by touch (only relevant for phones that have a QWERTY typewriter-style keypad)

N/A

Standard number key layouts

The number keys are laid out in the standard way with 1 2 3 at the top and * 0 # at the bottom

Yes –touchscreen keyboard

Key feedback - tactile

When you press a key you can feel a physical click, so you know it has been pressed

Yes

 

Key feedback - audible

When you press a key it makes a sound, so you know it has been pressed

Yes

Audible identification of keys - spoken

When you press a number key the number is spoken out, so you know you have pressed the correct one

Yes

Audible identification of keys - functions

The sounds you hear when you press a key are different for number keys and function keys, so you can easily tell them apart

Yes

Adjustable font - style

You can change the font (typeface) used for the text on the display, which may make it easier to read

Yes

Adjustable font - size

You can make the text on the display larger or smaller to make it easier to read

Yes

Personalized shortcuts

You can assign a particular feature to a single key or a short key sequence

Yes

Display characteristics - Adjustable Contrast Control

You can adjust the contrast of the display to make text and symbols easier to see against the background

Yes

Display characteristics - Adjustable Brightness Control

You can adjust the brightness of the display to make it easier to read

Yes

Display characteristics - Main Display Size

Size of the main display

5.81" 19.5:9 aspect ratio

Display characteristics - Main Display Resolution

The number of dots (called pixels) used to display text and images on the main display. More dots mean more detail.

2340 x 1080 (FHD+) 

Display characteristics - Color Differentiation

The information presented on the display does not rely on color perception for understanding (e.g. you do not have to be able to distinguish red symbols from green symbols)

Yes 

Display characteristics - Symbols/Icons

Menus can be displayed using symbols or pictures in a grid layout. This can make them easier for some people to understand or remember

Yes

Display characteristics - Screen Flicker

The main display does not flicker at a rate that could cause problems for people with photo-epilepsy (between 2 Hz and 60 Hz)

Yes

Voice output of caller ID from contacts list

When you receive a call, it speaks the caller's name if it is stored in your contact

No

Voice output of SMS: inbuilt

Can read text messages out loud to you

Yes

Voiced menus

Speaks the menu options, allowing you to access functions even if you cannot read the display

Yes

Alternative format user manual

The user manual is available in alternative formats such as accessible online

Yes

Hearing Features

Vibrating alert

The phone can be set to vibrate when it receives a call or text message or when it gives a warning alert

Yes

Visual alerts - Incoming calls

When a call or text message comes in, it displays a visual alert, such as the caller's name or photo if it is stored in your contact list

Yes

Two-way video communications – using mobile networks

Allows you to make video calls in which you can see the other person and they can see you using your mobile network

Yes

Two-way video communications – using wireless LAN networks

Allows you to make video calls in which you can see the other person and they can see you using your wireless LAN network

Yes

Headset – plug type

The type of plug a headset will need to have so that it can be connected to the phone

USB-C

Hearing aid compatibility

When used with a hearing aid set to the "T" position, the sound is clearer

Yes

Alternative hearing aid technologies

When used with alternative coupling technologies, the sound is clearer

N/A

Messaging Options - MMS

Allows you to send and receive multimedia messages, which can include photographs, audio and video clips

Yes

SMS personalization and reuse

Allows you to create standard text messages that you can quickly send to anyone without having to retype them each time. For example, "I'm in a meeting; I'll call you back"

Yes

Messaging options - Email

Allows you to send and receive email messages

Yes

Internet capability

You can use the phone to browse websites and use other internet-based services

Yes

ADDITIONAL FEATURES & CHARACTERISTICS

Google Pixel 4a is a Touch screen device. However it has the following touch keys : Power and volume control keys

Yes

OPTIONAL FEATURES & ACCESSORIES

The nature of the open operating system and accessibility features mean that some features are provided as part of the Android operating system and as such are subject to change and upgrade during the life of the product

Yes

Limited warranty

Pixel, Google, G logo and related marks and logos are trademarks of Google LLC. Wi-Fi® and the Wi-Fi logo are trademarks of Wi-Fi Alliance. The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. All other trademarks are the property of their respective owners.

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