If you have a damaged device that's out of warranty, here's how to get it fixed.
How to tell if you're 'out of warranty'
- The original manufacturer doesn't cover damages to your phone, like water damage or physical damage.
- The manufacturer’s warranty has expired.
-
Any service plan coverage you added has expired, including device protection from the Google Store or Preferred Care from the Google Store.
Get your phone fixed
Depending on the region where you bought your phone, there are two ways to fix your phone:
- Visit a local repair centre (walk-in): find the nearest authorised repair centre and bring your device with you.
- Important: Walk-in service isn’t available in all countries. To find out what service is available to you, choose your country on the table below.
- Post your phone (mail-in): post your device for repair and it will be returned to you once your phone is fixed.
Tip: If there isn't a service option for your country listed below, contact us.
Region | Provider | Devices | Type of service | Repair type | Contact |
---|---|---|---|---|---|
Australia | CTDI | All Pixel phones | Mail-in | Out-of-warranty |
|
Region | Provider | Devices | Type of service | Repair type | Contact |
---|---|---|---|---|---|
Austria | Pixel 7a and later | Mail-in | In-warranty and out-of-warranty |
Region | Provider | Devices | Type of service | Repair type | Contact |
---|---|---|---|---|---|
Belgium | Pixel 7a and later | Mail-in | In-warranty and out-of-warranty |
Region | Provider | Devices | Type of service | Repair type | Contact |
---|---|---|---|---|---|
Canada | |||||
Mobile Klinik | All Pixel phones | Walk-in | Out-of-warranty |
|
|
Pixel 6 and later | Walk-in | In-warranty and out-of-warranty1 |
In the US and Canada, replacement of parts or product service is made available for a minimum of three years after end of production for all phones through Google or its service providers.
Region | Provider | Devices | Type of service | Repair type | Contact |
---|---|---|---|---|---|
Denmark | Pixel 6a and later | Mail-in | In-warranty and out-of-warranty |
Region | Provider | Devices | Type of service | Repair type | Contact |
---|---|---|---|---|---|
Germany | All Pixel phones | Mail-in | Out-of-warranty | ||
Pixel 2 and later | Mail-in | In-warranty | Google* | ||
Comspot | All Pixel phones | Walk-in | Out-of-warranty | Google* | |
Pixel 6 and later | Walk-in | In-warranty and out-of-warranty |
*For the most up-to-date partner locations and options for your specific device or damage, refer to Google.
Region | Provider | Devices | Type of service | Repair type | Contact |
---|---|---|---|---|---|
India | F1 | Pixel 2, Pixel 2 XL, Pixel 3, Pixel 3 XL, Pixel 3a, Pixel 3a XL, Pixel 4a, Pixel 6a, Pixel 7, Pixel 7 Pro and Pixel 7a | Walk-in | ||
Out-of-warranty | |||||
Mail-in | Contact us |
Region | Provider | Devices | Type of service | Repair type | Contact |
---|---|---|---|---|---|
Japan | Pixel 4a and later, exceptions apply[1][2] | Mail-in |
In-warranty and out-of-warranty |
||
iCracked |
Google Pixel 3 and later |
Walk-in and mail-in |
Out-of-warranty |
iCracked | |
[1] Google-provided repair exceptions.
[2] Supported models may change without notice. |
Region | Provider | Devices | Type of service | Repair type | Contact |
---|---|---|---|---|---|
Netherlands | Pixel 6a and later | Mail-in | In-warranty and out-of-warranty |
Region | Provider | Devices | Type of service | Repair type | Contact |
---|---|---|---|---|---|
Norway | Pixel 6a and later | Mail-in | In-warranty and out-of-warranty |
Region | Provider | Devices | Type of service | Repair type | Contact |
---|---|---|---|---|---|
Portugal | Pixel 7a and later | Mail-in | In-warranty and out-of-warranty |
Region | Provider | Devices | Type of service | Repair type | Contact |
---|---|---|---|---|---|
Singapore | CTDI | Pixel 2 XL, Pixel 3, Pixel 3 XL, Pixel 3a, Pixel 3a XL, Pixel 4, Pixel 4 XL, Pixel 4a, Pixel 6, Pixel 6 Pro, Pixel 6a, Pixel 7, Pixel 7 Pro, Pixel 8 and Pixel 8 Pro |
Walk-in |
In-warranty and out-of-warranty |
Address: 12 Kallang Avenue #03-03 Aperia, Singapore 339511 Located in: Aperia Mall Phone: (+65) 6230 7928 Opening hours: Weekdays: 11.00 a.m. – 8.00 p.m. |
Region | Provider | Devices | Type of service | Repair type | Contact |
---|---|---|---|---|---|
Sweden | Pixel 6a and later | Mail-in | In-warranty and out-of-warranty |
Region | Provider | Devices | Type of service | Repair type | Contact |
---|---|---|---|---|---|
Switzerland | Pixel 7a and later | Mail-in | In-warranty and out-of-warranty |
Region | Provider | Devices | Type of service | Repair type | Contact |
---|---|---|---|---|---|
Taiwan | TWM | Pixel 3a, Pixel 3a XL, Pixel 4, Pixel 4XL, Pixel 4a, Pixel 4a (5G), Pixel 5, Pixel 6, Pixel 6 Pro, Pixel 6a, Pixel 7, Pixel 7 Pro, Pixel 7a, Pixel 8 and Pixel 8 Pro | Walk-in | In-warranty and out-of-warranty |
|
Fun2Repair | Pixel 3, Pixel 3 XL, Pixel 3a, Pixel 3a XL, Pixel 4, Pixel 4XL, Pixel 4a, Pixel 4a (5G), Pixel 5, Pixel 6, Pixel 6 Pro, Pixel 6a, Pixel 7, Pixel 7 Pro, Pixel 7a, Pixel 8 and Pixel 8 Pro | ||||
Mail-in | Out-of-warranty |
|
Region | Provider | Devices | Type of service | Repair type | Contact |
---|---|---|---|---|---|
United Kingdom | EE | All Pixel phones | Walk-in | Out-of-warranty | Google* |
Pixel 6 and later | Walk-in | In-warranty and out-of-warranty | Google* | ||
All Pixel phones | Mail-in | Out-of-warranty | Google* | ||
Pixel 2 and later | Mail-in | In-warranty | Google* | ||
iSmash | All Pixel phones | Walk-in | Out-of-warranty | Google* | |
Pixel 6 and later | Walk-in | In-warranty and out-of-warranty | Google* |
*For the most up-to-date partner locations and options for your specific device or damage, refer to Google.
Region | Provider | Devices | Type of service | Repair type | Contact |
---|---|---|---|---|---|
United States | All Pixel phones |
Mail-in and walk-in |
In-warranty and out-of-warranty | Google* | |
Pixel Tablet | Mail-in | Out-of-warranty | |||
Asurion or uBreakiFix | All Pixel phones | Mail-in and walk-in | Out-of-warranty | Phone: +1 877-320-2237 Asurion or uBreakiFix |
|
Pixel 6 and later, including Fold | Mail-in and walk-in | In-warranty and out-of-warranty |
*For the most up-to-date partner locations and options for your specific device or damage, refer to Google.
In the US and Canada, replacement of parts or product service is made available for a minimum of three years after end of production for all phones through Google or its service providers.