To troubleshoot system update issues, you can use our self-help flow.Fix your system update issue
You can find your device's Android version number, security update level, and Google Play system level in your Settings app. You'll get notifications when updates are available for you. You can also check for updates.
Check which Android version you have
- Open your phone's Settings app.
- Near the bottom, tap About phone Android version.
- Find your "Android version," "Android security update," and "Build number."
Get the latest Android updates available for you
When you get a notification, open it and tap the update action.
If you cleared your notification or your device has been offline:
- Open your device's Settings app.
- Tap System System update.
- You'll find your update status. Follow any steps on the screen.
Get security updates & Google Play system updates
Most system updates and security patches happen automatically. To check if an update is available:
- Open your device’s Settings app.
- Tap Security & privacy Updates.
- For security updates, tap Security Update.
- For Google Play system updates, tap Google Play system update.
- Follow any steps on the screen.
When you'll get Android updates
Update schedules vary by device, manufacturer, and mobile carrier.
Important: Older devices can’t always run newer Android versions.
Fix an updates issueNot enough space available
Let the update automatically try again
If an update starts downloading and doesn't finish, your device will automatically try again over the next few days.
When it tries again, you'll get a notification. Open the notification and tap the update action.
Update Android version for security updates
Pixel phones & Pixel Tablet
Pixel phones and Pixel Tablet install downloaded Android updates in the background. The installed updates become active the next time that you restart your device.