Get help with Proactive Assistance on Pixel

Important:

• To access Proactive Assistance with Gemini, you must be at least 18 years old and signed into a personal Google Account on your phone.
• This feature is available on Pixel 11, Pixel 11 Pro, Pixel 11 Pro XL, and Pixel 11 Pro Fold in these countries and languages:
  • Australia (English only)
  • Canada (English only)
  • India (English only)
  • Japan (Japanese only)
  • Malaysia (English only)
  • Singapore (English only)
  • United States (English only)

With Proactive Assistance, Gemini can show you personalized and timely suggestions. Proactive Assistance uses what’s on your screen, your notifications, location, and info from apps you choose. You can get useful suggestions like:

• A restaurant suggestion in your text with a friend
• A loyalty card suggestion at a store

Tip: If you turn on Proactive Assistance for your Pixel phone, you may get suggestions on your companion devices like your watch. You can make changes in each device’s settings.

Learn how Proactive Assistance with Gemini can help you

Gemini can show suggestions through the following Proactive Assistance features:

Suggestions in chat apps

You can get suggestions in Google Messages and other chat apps. For example, Gemini can use Proactive Assistance to help you:

• Find info instantly, like your flight time when you’re asked about it over chat
• Finish tasks faster, like offering a restaurant suggestion in your conversation with a friend

Your privacy is protected when you use Proactive Assistance for suggestions in messaging apps:

• User control: Proactive Assistance is an opt-in feature. Once you enable it, you can turn off Proactive Assistance for specific chat apps at any time. Learn how to turn off Proactive Assistance for a specific app.
• Private and secure: Your data is processed in private, dedicated spaces on your device and in the cloud. Proactive Assistance respects your messaging app’s end-to-end encryption policy. Proactive Assistance suggestions and your personal message app data are private to you. No one can see this data, not even Google or other apps, unless you accept the suggestion.

Suggestions in the Phone app

You can get suggestions when you call someone who you have an email or contact associated with.

• When calling a business, you can find important details such as restaurant reservation details or relevant flight info.
• When calling non-business contacts, you can find your last interaction with the contact.

Personalized insights in the Weather app

You can get AI-powered weather insights and summaries related to your upcoming events and locations. This feature uses data from multiple connected apps, like Calendar and Gmail. Learn more about personal weather insights.

Other apps

You can get suggestions in other apps, such as Google Maps, shopping apps, and streaming apps, like:

• Open a location in Maps if someone mentions it in a text.
• Show a recently viewed product when you use a shopping app.

To learn more about where the suggestions come from, give feedback, or adjust settings, press and hold the suggestion.

Location suggestions in At a Glance (Preview)

Important: This feature requires the precise location permission in the Google app to work. Learn how to manage location permissions for apps.

You can get suggestions such as meal ideas at restaurants or loyalty cards at select grocery stores and pharmacies in At a Glance.

To turn this feature on or off:

1. At the top of your home screen, touch and hold the displayed date.
2. Tap Settings At a Glance settings .
3. Under “Customize,” select a topic or category to turn it on or off.

When the permission is allowed, Proactive Assistance can use location data so you can get relevant and timely suggestions and info. This data can include the place you’re at and the floor you’re on. You can manage the permissions for each app or for Gemini in the Google app. Learn more about app permissions.

You can also directly manage your device location settings at any time. Learn more about device location.

Turn on Proactive Assistance with Gemini

Proactive Assistance with Gemini on Pixel only works with Gemini as the default assistant and if Personal Intelligence is turned on. Learn more about Personal Intelligence.

To change your default assistant:

1. On your Pixel phone, open the Settings app.
2. Tap Apps Assistant Digital assistants from Google.
3. Select Gemini as your preferred assistant.

To turn on Personal Intelligence:

1. On your phone or tablet, open the Gemini mobile app .
2. At the left, tap Menu your Profile picture or initial Personal Intelligence Connected Apps.
3. Disconnect or connect Contacts, Google Photos (if available), Google Workspace, Search services, or YouTube.
   • To disconnect an app, turn it off .
   • To connect an app, turn it on .
4. Follow any on-screen instructions.

To manage Proactive Assistance:

1. On your Pixel phone, open the Settings app.
2. Tap Proactive Assistance.
3. Turn Use Proactive Assistance on or off.
4. To manage which apps Proactive Assistance can connect to, tap Connected apps.
   • You can turn individual apps, like Messages and Screenshots, on or off.

Personalize Proactive Assistance

You can choose your Proactive Assistance data sources in your device settings.

Gemini’s Proactive Assistance data sources:

• Your screen content, including notifications.
• Personal Intelligence apps you choose to connect to Gemini. Learn more about Personal Intelligence.
• Additional apps you choose to connect to Proactive Assistance, such as Messages and Screenshots.
• Location data.

Tip: The more data sources you allow, the more accurate suggestions will be. If very few sources are allowed, suggestions may not appear as frequently or may not be as accurate.

To turn Proactive Assistance on or off for a specific app:

1. On your Pixel phone, open the Settings app.
2. Tap Apps.
3. Select the app you want to manage.
4. In “App info,” under “Screen access,” turn Proactive Assistance on or off.

Related resources

• Use Gemini, your AI assistant, on your Pixel phone
• Find & control your Web & App Activity