Due to high volumes, you may experience long wait times for customer support. We greatly appreciate your patience. For answers to top Pixel 6 and Pixel 6 Pro FAQs, click here.

Learn more about Pixel 6 & Pixel 6 Pro

If you’re new to Pixel, you can learn how to:

Learn more about Pixel 6 and Pixel 6 Pro hardware tech specs.

Transfer your data

After you get your new phone, it’s time to set up. You can move what's on your current phone to your Pixel phone or set up your Pixel phone as a new device. Learn how to transfer data with step-by-step Pixel Guidebooks lessons.

Update your software

After you set up your phone, a software update downloads automatically. After the download completes, you get a prompt to restart your phone.

If you don’t get a prompt, check for updates in your phone's Settings app.

Unlock your phone with your fingerprint

During setup, you get a prompt to add a fingerprint to unlock your phone.

To add a fingerprint on Pixel 6 and Pixel 6 Pro:

  1. Open your phone’s Settings app.
  2. Tap Security And then Fingerprint Unlock.
  3. Follow the on-screen steps. If you don't have a screen lock, you must add a backup PIN, pattern, or password.
  4. On the sensor near the bottom of your phone’s display, scan your fingerprint.
    1. Put your finger on the fingerprint icon until the fingerprint sensor lights up and vibrates.
    2. Press and hold your finger firmly on the screen.
    3. Place the center of your finger over the sensor.
    4. Follow the instructions to change your finger position to capture the edges and tip of your fingerprint.

If you have issues when you try to scan your fingerprint, try these troubleshooting steps.

Change your screen & display

Your phone’s display may have uneven color in:

  • Dim light
  • Apps or menus with Dark themes

To change your screen and display, you can set the phone’s brightness level or display colors.

Have questions about your order?

View Google Store’s Pixel 6 Pro and Pixel 6 FAQ.

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