Abuse program policies and enforcement
The program policies listed below apply to Pinpoint and play an important role in maintaining a positive experience for everyone using Google products. We need to curb abuses that threaten our ability to provide these services, and we ask that everyone abide by the policies below to help us achieve this goal. After we are notified of a potential policy violation, we may review the content and take action, including restricting access to the content, removing the content, refusing to print the content, and limiting or terminating a user’s access to Google products.
When applying these policies, we may make exceptions based on educational, documentary, scientific, or artistic considerations, or where there are other substantial benefits to the public from not taking action on the content.
Be sure to check back from time to time, as these policies may change. Please also refer to Google's Terms of Service for more information.
Report abuse
If you believe that someone is violating the policies found below, report abuse by emailing pinpoint-report-abuse@google.com.
Child Sexual Abuse and Exploitation
More broadly, Google prohibits the use of our products to endanger children. This includes but is not limited to predatory behavior towards children such as:
- ‘Child grooming’(for example, befriending a child online to facilitate, either online or offline, sexual contact and/or exchanging sexual imagery with that child);
- ‘Sextortion’ (for example, threatening or blackmailing a child by using real or alleged access to a child’s intimate images);
- Sexualization of a minor (for example, imagery that depicts, encourages or promotes the sexual abuse of children or the portrayal of children in a manner that could result in the sexual exploitation of children); and
- Trafficking of a child (for example, advertising or solicitation of a child for commercial sexual exploitation).
We will remove such content and take appropriate action, which may include reporting to the National Center for Missing & Exploited Children, limiting access to product features, and disabling accounts. If you believe a child is in danger of or has been subject to abuse, exploitation, or trafficking, contact the police immediately. If you have already made a report to the police and still need help, or you have concerns a child is being or was being endangered on our products, you can report the behavior to Google.
Dangerous and Illegal Activities
Do not use this product to engage in illegal activities or to promote activities, goods, services, or information that cause serious and immediate harm to people or animals. While we permit general information for educational, documentary, scientific, or artistic purposes about this content, we draw the line when the content directly facilitates harm or encourages illegal activity. We will take appropriate action if we are notified of unlawful activities, which may include reporting you to the relevant authorities.
Harassment, Bullying, and Threats
Do not harass, bully, or threaten others. We also don’t allow this product to be used to engage or incite others in these activities. This includes singling someone out for malicious abuse, threatening someone with serious harm, sexualizing someone in an unwanted way, exposing private information of someone else that could be used to carry out threats, disparaging or belittling victims of violence or tragedy or harassing in other ways, or inciting others to carry out these activities. Keep in mind that online harassment is illegal in many places and can have serious offline consequences for both the harasser and the victim. We may take appropriate action if we are notified of threats of harm or other dangerous situations, which may include reporting you to the relevant authorities.
Hate Speech
Do not engage in hate speech. Hate speech is content that promotes or condones violence against or has the primary purpose of inciting hatred against an individual or group on the basis of their race or ethnic origin, religion, disability, age, nationality, veteran status, sexual orientation, gender, gender identity, or any other characteristic that is associated with systemic discrimination or marginalization.
Malware and Similar Malicious Content
Personal and Confidential Information
Phishing
Do not use this product for phishing. This includes soliciting or collecting sensitive data such as passwords, financial details, and social security numbers.
Regulated Goods and Services
Sexually Explicit Content
Do not distribute content that contains sexually explicit material, such as nudity, graphic sex acts, and pornographic content. This includes driving traffic to commercial pornography sites. We allow content for educational, documentary, scientific, or artistic purposes.
Spam
Terrorist Activities
Violence and Gore
Impersonation and Misrepresentation of Identity
Do not impersonate a person or organization or misrepresent yourself. This includes impersonating any person or organizations you don’t represent or providing misleading information about a user/site’s identity, qualifications, ownership, purpose, products, services, or business.
This also includes content or accounts misrepresenting or concealing their ownership or primary purpose such as misrepresenting or intentionally concealing your country of origin or other material details about yourself when directing content about politics, social issues, or matters of public concern to users in a country other than your own. We do allow parody, satire, and the use of pseudonyms or pen names -- just avoid content that is likely to mislead your audience about your true identity.
Circumvention
Do not engage in actions intended to bypass our policies, subvert restrictions placed on your account, or distribute content removed in other Google products.
This includes but is not limited to creating or using multiple accounts or other methods intended to engage in a behavior that was previously prohibited.
System Interference and Abuse
Misleading Content
Do not distribute content that deceives, misleads, or confuses users. This includes:
Misleading content related to civic and democratic processes: content that is demonstrably false and could significantly undermine participation or trust in civic or democratic processes. This includes information about public voting procedures, political candidate eligibility based on age / birthplace, election results, or census participation that contradicts official government records. It also includes incorrect claims that a political figure or government official has died, been involved in an accident, or is suffering from a sudden serious illness.
Misleading content related to harmful health practices: misleading health or medical content that promotes or encourages others to engage in practices that may lead to serious physical or emotional harm to individuals, or serious public health harm.
Manipulated media: media that has been technically manipulated or doctored in a way that misleads users and may pose a serious risk of egregious harm.
Misleading content may be allowed in an educational, documentary, scientific, or artistic context, but please be mindful to provide enough information to help people understand this context. In some cases, no amount of context will allow this content to remain on our platforms.