Clearing passwords

If you've forgotten your password to open your Hidden Folders collection in Picasa, you'll need to reset your password by following these steps for your operating system:

Windows XP

  1. Exit Picasa.
  2. Confirm that you can view hidden files and folders .
  3. Open the folder C:\Documents and Settings\[USER]\Local Settings\Application Data\Google\Picasa2\db3 (where [USER] is your username).
  4. Delete the catdata_info.pmp file.
  5. Restart Picasa.

Note: Although you may be running a newer version of Picasa, rest assured the correct folder name is indeed Picasa2.

Windows Vista

  1. Exit Picasa.
  2. Confirm that you can view hidden files and folders .
  3. Open the folder C:\Users\[USER]\AppData\Local\Google\Picasa2\db3 (where [USER] is your username).
  4. Delete the catdata_info.pmp file.
  5. Restart Picasa.

Note: Although you may be running a newer version of Picasa, rest assured the correct folder name is indeed Picasa2.

Windows 7

  1. Exit Picasa.
  2. Confirm that you can view hidden files and folders .
  3. Open the folder C:\Users\[USER]\AppData\Local\Google\Picasa2\db3 (where [USER] is your username).
  4. Delete the catdata_info.pmp file.
  5. Restart Picasa.

Note: Although you may be running a newer version of Picasa, rest assured the correct folder name is indeed Picasa2.

OS X

  1. Exit Picasa.
  2. Open Finder.
  3. Under your username, open Library > Application Support > Google.
  4. Click Picasa3 > db3.
  5. Delete the catdata_info.pmp file.
  6. Restart Picasa.