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12/15/19
Iphone app crashing on shared photos 0 Recommended Answers 1 Reply 1 Upvote
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We are having a problem with a shared album.  Pictures posted by an Android user causes the google photos app to crash on IOS.  We have multiple IOS users experiencing the crash on one Android users photos.  We are on current IOS (13.3) and current photo app (4.34.284187310) versions.  Problem appears to have started with pictures posted in the last week or so.  Pictures from a couple weeks ago open and display fine.  Videos are fine. Pictures are of both types, live and normal.  Pictures open fine on his Android phone and fine in both PC and iPhone browsers. Things were working great for us until now, please help!
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4 days
Please try to update application from apple store. It helped me. Good Luck.
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