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transfer pictures from google photos to desk top 1 Recommended Answer 67 Replies 529 Upvotes
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Here is my issue.

I have Google loaded on my cell phone (which I use primarily on my cell phone). I also have it on my desktop computer at home ( which will probably be around longer than my cell phone).

I take pictures on the cell phone and they show in my Gallery and they also go to Google photos. I guess there is something about the memory and Google doesn't affect the memory like the Gallery does. All I wanted to do is view Google photos on my desktop. It seems to me there must be an easy way to allow me to do that.

I spent significant time with Aya (she is a smart girl), yesterday morning and I thought everything was going to go as planned. She set a way for the photos to be downloaded and sent to the desktop. Because of the time it took to process the down load, I left and was out running errands. When I returned home I went back to my desktop to discover that only a small percentage of the picture were transferred. Then in checking on my cell phone, the bulk of my photos were gone.

I was frantic.

I tried to get a hold of customer service at Google to recover the photos. All I got was suggestions. I tried some to no avail. (not very computer savoy). I was unable to speak with anyone live.

I was more Frantic.

I contacted customer service at Samsung (the manufacture of my phone) and I turned to problem over to them. He was able to locate all the photos and bring them back to my phone.

I was relieved.

But I am back to square one where I was when I talked to Aya yesterday morning.

Any suggestions?

Thanks

Doug Dibble
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Hi,

Simply put, Google Photos makes your images available on all your devices, assuming you are logged in to the same Google Photos account and have an internet connection.

As long as your desktop computer, or other device, has an internet connection, you can view all your images that are backed up to Google Photos at photos.google.com 

There is no need to download them to your desktop computer.

Check you backup settings using this help article

https://support.google.com/photos/answer/6193313?co=GENIE.Platform%3DAndroid&hl=en

Enjoy!

Joe

PS please be careful when managing your photos on your phone. If you need to free up space on your phone, I suggest using ONLY the Google Photos app option to free up device storage. Go to Photos app, left menu, Free up device space. This will remove only the images Google Photos believes to be already backed up
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Joe,

DIsagree with your statement that you don't need to DL photos to PC.   This is the only way to assure that they are backed up and you have possession, plus folks may need for these on PC for workflow purposes (I do).

Google has broken the flow of Photos when they removed it from the Backup & Sync (B&S) process.  There is no automated way to download photos.  You can still upload via B&S, but now you get a photo in 2 places as B&S will always put into drive.

I am hoping that Google will create a new option in B&S for just uploading photos as some of us don't just use a phone to take pictures.

Rob
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No idea what you are talking about.
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I'm not sure.   I'm going to have to go back into this in a week.  I'm on an airplane tomorrow; gone for a week.

Thanks for your reply though; I think.
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Helen Marty
"When transferring pictures from google to desktop, do you lose any quality/ resolution of your photos?"
  • You get a photo with the number of pixels as stored in Google Photos: either the "Original" or 16MP if the original was > 16MP and uploaded with setting "High Quality"

  • The quality (compression) will be:
    • The quality of the original if uploaded with setting "Original" and when the photo was not edited in Google Photos
    • When the photo was uploaded with setting "High Quality" you will get that quality.
    • When the photo was edited in Google Photos, a new (edited) JPEG is made. It is not clear which compression is used, but to my experience it is at least as good as "High Quality"
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