Screen your calls before answering them

You can see who’s calling and why before you answer a call with the help of your Google Assistant. Call Screen doesn’t use Wi-Fi or your mobile data. Learn more about how Call Screen works with your data.

Screen calls

Call Screen is only available to English speakers in the United States who have Pixel 3 or 3XL devices. If you don't see Call Screen in the Phone app's settings, it's not available yet.

Make sure you have version 24 and up for the Phone app.

  1. When someone calls, tap Screen call.
  2. The Google Assistant will help you screen your call, and ask who's calling and why. Then you'll see a real-time transcript of how the caller responds.
    • Call Screen doesn't save to your Google Account, your Google Assistant Activity page, or to Web and App Activity, unlike other places where you see the Assistant logo. 
  3. Once the caller responds, choose a suggested response or an action. Here are some responses and what the caller will hear:
    • ​​Is it urgent? - “Do you need to get a hold of them urgently?”
    • Report as spam - “Please remove this number from your mailing and contact list. Thanks, and goodbye.”
    • I'll call you back - “They can’t talk right now, but they'll give you a call later. Thanks, and goodbye.”
    • I can't understand - "It's difficult to understand you at the moment. Could you repeat what you just said?”

Tip: You can answer or end the call at any time.

Info to keep in mind

  • Your phone doesn’t currently store the transcripts of the call, but in the future, you may see your transcripts in your call history.
  • Call Screen doesn’t work with third-party call recording and screen recording apps. These apps may interfere with how the feature works, and we recommend turning off these apps before using Call Screen.
  • Sometimes Call Screen may not understand the caller. To ask the caller to repeat themselves, tap I can’t understand. The caller will hear, ""It's difficult to understand you at the moment. Could you repeat what you just said?”
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