Use Direct My Call

When you call a business with an automated menu, Direct My Call shows you on screen what the automated voice says and what menu options you have to choose from through tappable number buttons. To choose a menu option, you can tap buttons on your screen.

Check what you need

Direct My Call only works:

  • In the US
  • In English
  • On Pixel 6
  • On the latest version of the Phone app

Turn Direct My Call on or off

  1. Open the Phone app .
  2. At the top right, tap More  and then Settings
  3. Tap Direct My Call.
  4. Turn Direct My Call on or off.

Tip: During an active phone call, to exit Direct My Call, at the top left of your phone screen, tap Close .

Share data from your call

Important: After you send your data, the action is irreversible. Learn how Direct My Call keeps your audio data secure.

After your call, you can share your audio and transcript to help improve Direct My Call. 

  1. Open the Phone app .
  2. At the bottom, tap Recents.
  3. Below the call log entry, tap Help us improve this and then Continue and then Continue
  4. Optional: You can enter feedback in the text box.
  5. At the top right, tap Send .
Tip: To share your data without sharing your email address, go to the Send Feedback screen next to the “From” field and tap the Down arrow and then Google user.

Related resources 

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