About boletos

A boleto bancário, or boleto, is an official form of payment regulated by the Central Bank of Brazil that uses vouchers to pay. Instead of directly paying for a good or service online with cards or bank accounts, you can create a boleto to pay with cash, or more securely with a card.

Note: You do not need a credit card or bank account to pay with boletos.

How it works

When you choose boleto as a form of payment, a boleto is created for your transaction and is sent to your email. The boleto has a barcode and includes your transaction information, such as bank information, transaction amount, your customer information, and an expiration date. When you’re ready to pay the boleto, you can take it to any location that processes boletos or process it online yourself.

After your payment is approved, your boleto transaction is complete.

Note: Make sure to pay your boleto before its expiration date. If you pay a boleto after the expiration date has passed, you may be charged a late fee or the transaction may not process at all.

Pay with boletos

You can pay boletos 2 ways:

  • Online
  • In-person

Online

To pay your boleto online, scan the barcode with your mobile device or enter the serial number into your internet banking app or website.
You can pay your boletos online using the following methods:
  • Bank apps
  • Internet banking
  • Payment apps

In-person

To pay your boleto in-person, bring your boleto barcode with you to a location that processes boleto payments. Scan the barcode, then pay the balance with cash.
You can generally pay your boletos in the following types of locations:
  • Bank branches
  • ATMs
  • Lotéricas
  • Drugstores
  • Grocery stores
  • Post offices

Delays

Though you can pay boletos in real time, there may still be some delays when you choose boletos as a form of payment.  Depending on when the boleto’s expiration date is set, it may take anywhere from 3 - 15 days to complete a purchase. After payment is complete, it may take up to one business day to process your boleto transaction.

 

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