Notification

For Google Play developers with payments issues, please visit this Help Centre article to receive payments support. For ENP news publishers with payment issues, please visit this Help Centre article to receive payments support. 

Identify fake Google payments centre emails

Google never asks you to provide personal information. If you get an email asking you for this information, it's likely to be a fake email from an entity pretending to be Google.

Information Google won't ask for via email

  • Usernames and passwords
  • National Insurance number
  • Bank account numbers
  • PINs (Personal Identification Number)
  • Credit card numbers
  • Your mother's maiden name
  • Your date of birth

I've received a suspicious email

If you receive a suspicious email, do not provide the sender any information, download attachments or click any links.

If the message claims to be from Google, report it.

Need more help?

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