Manage your credit limit

What's a credit limit and how does it work?

If you pay via invoices, your credit limit is the maximum number of unpaid purchases of Google products and services you can have at any given time. Google sends notifications about your credit limit. To avoid service interruptions, make sure you understand how to manage your credit limit. 

How it works

When your total outstanding purchases approach the credit limit, you receive an email informing you that your credit limit is almost reached. At this point, you can either pay some of your invoices or request an increase to your credit limit. 

To request an increase, reply to the credit warning email directly.

Your credit limit includes any unpaid invoices and newer purchases that aren’t invoiced yet.

Your credit limit is reviewed on a monthly basis. We proactively monitor your credit limit and might increase it, based on your payment history.

Respond to credit limit warnings
 

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I've received a notification that I'm approaching my credit limit
Your Google services could be restricted if your total spent exceeds your credit limit.

To avoid service restrictions, you have 2 options:
  • Pay invoices: Any payment you make restores that amount to your credit limit. 
  • Request a credit limit increase: Increasing your credit limit gives you the flexibility to spend more before running into your limit. This process can take up to 2 weeks to complete. If you’re approaching your credit limit, we strongly recommend making payments to restore credit while you wait for your credit limit increase. This precaution should help you to avoid service limitations.
I’ve received a notification that my credit limit is exceeded
If you've used up your entire approved credit limit on your Google service, you may see the message "Credit Warning: Your accounts aren't serving because you've exceeded your credit limit" when you sign in to that service.

To reactivate a service that's restricted by your credit limit, you have 2 options:
  • Pay invoices: Any payment you make restores that amount to your credit limit. 
  • Request a credit limit increase: Increasing your credit limit gives you the flexibility to spend more before running into your limit. This process can take up to 2 weeks to complete. If you need your accounts reactivated quickly, pay your open invoices, even if they aren’t due yet.

 Request a credit limit increase

I want to increase my credit limit
To increase your credit limit, contact us in either of these 2 ways:
  • Reply directly to the credit limit warning message, if you've received one.
  • Contact your Google representative.

We review requests and respond accordingly. The Credit team reviews each request on a case-by-case basis, so you may be asked for additional documentation. Some examples of additional documentation include audited financial statements, bank guarantees, and spending projections.

You can request a credit limit increase at any time, though we suggest you do so before increasing the amount you spend on Google products and services. Attempting to spend above your credit limit could lead to restrictions in service.

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