About NetBanking

NetBanking is a payment method that you can use to make manual payments using a bank transfer. This kind of payment is supported by our trusted payment partner, TimesofMoney.

Requirements and security

You can use NetBanking to make a manual payment if:

  • You have a billing address and bank account in India.
  • Your purchase currency is Indian Rupee (INR).
  • Your bank is supported by our payment partner, TimesofMoney.

Note: You can use NetBanking to pay for a Google service subscription only if you pay for that service via automatic monthly debit, not a monthly invoice.

See a list of banks supported by TimesofMoney

Bank name Account type supported
Bank of Bahrain and Kuwait Retail
Bank of India Retail and corporate
Bank of Maharashtra Retail and corporate
Canara Bank Retail
Central Bank of India Retail
Citibank Retail and corporate
City Union Bank Retail and corporate
Corporation Bank Retail and corporate
Deutsche Bank Retail and corporate
Development Credit Bank Retail
Federal Bank Retail and corporate
HDFC Bank Retail and corporate
ICICI Bank Retail and corporate
IDBI Bank Retail
Indian Bank Retail
Indian Overseas Bank Retail and corporate
IndusInd Bank Retail and corporate
ING Vysya Bank Retail
Jammu & Kashmir Bank Retail and corporate
Karnataka Bank Ltd Retail
Karur Vysya Bank Retail and corporate
Kotak Bank Retail and corporate
Oriental Bank of Commerce Retail and corporate
Ratnakar Bank Retail
South Indian Bank Retail and corporate
State Bank of Bikaner and Jaipur Retail and corporate
State Bank of Hyderabad Retail and corporate
State Bank of India Retail and corporate
State Bank of Mysore Retail and corporate
State Bank of Patiala Retail and corporate
State Bank of Travancore Retail and corporate
Tamilnad Mercantile Bank Retail
Union Bank of India Retail and corporate
United Bank of India Retail and corporate
YES Bank Retail
Vijaya Bank Retail and corporate

If you make a payment via HDFC or IDBI bank, please visit the bank's website to enable Secure Access. If Secure Access isn't enabled, you'll get a transaction failure.

 

The security of your online bank transfer is protected in two ways:

  • You'll sign in to your online bank account with a user name and password.
  • Your order is processed via a secure server provided by TimesofMoney.

Important notes: 

  • Netbanking can’t be used for subscriptions or other automatic recurring payments.
  • When using Netbanking with products that involve an ongoing service (such as G Suite by Google Cloud), you should have another valid primary payment method in your payments profile that can be automatically charged to help avoid service interruptions. 

What to expect

Your payment will typically be applied within minutes, but could take up to 48 hours.

Delays

If you're concerned that your payment is taking too long, check that your funds have been withdrawn from your bank account. If they haven't, contact your bank.

If it's been over five business days since you initiated the transfer, and you still don't see your payment applied, you can contact support for the Google product you're using. You'll need to include a valid proof of payment when you contact support.

More about valid proof of payment

A valid proof of payment:
  • Can be a scanned copy of your receipt or a screenshot of your bank's online statement
  • Must be in an uneditable format, such as .jpg, .gif, or .png
  • Must include:
    • The date the transfer was made. If possible, show all transactions for five days before and after the payment.
    • The amount and currency of the payment.
    • Who received the funds (the beneficiary—typically Google or a Google product).
    • The name of the bank sending the funds (the remitting bank).

Important: For your security, please black out any sensitive information on your bank or credit card statement, particularly your entire bank account number or the middle eight digits of your credit card number.

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