Notification

Gli sviluppatori di Google Play o del Chrome Web Store che hanno problemi di pagamento possono consultare questo articolo del Centro assistenza per ricevere assistenza in merito ai pagamenti.

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Notification of the management status of unused customer funds

Listed below is the information on the quantity of unused funds from the prepaid electronic payment means issued and managed by Google Payments Korea Limited (“GPK” or the “company”) and the payment guarantee insurance held.

  • Reference date: September 30, 2025
  • The remaining balance: KRW 20,302,185,896
  • Management status of the remaining balance: Surety Bond Coverage and Deposit in Citibank Korea Inc. as demand deposit
  • Surety Bond Coverage details
    • Insurer (precharged fund management organization): Seoul Guarantee Insurance
    • Coverage amount: KRW 22.1 billion
    • Coverage period: From August 2, 2025 to August 1, 2026

The surety bond coverage above is being held in accordance with the Electronic Financial Transaction Act to protect the property of users. In the event of causes listed in Article 25-2(7) of the Electronic Financial Transaction Act (i.e., where prepaid electronic payment means issuance and management registration is revoked or canceled, etc.), users may claim their precharged funds by sending the information for identifying the user or the prepaid electronic payment means, along with the bank account information for receiving the precharged funds, to Seoul Guarantee Insurance in writing.

This notice is being made in accordance with the Electronic Financial Transaction Act and the Electronic Financial Business Entities’ Protection of Users’ Funds Guideline, which aims to improve the transparency in the electronic financial business entities’ fund management and establish sound orders in terms of electronic financial transactions.

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