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Looking for consumer help? Visit payments center help for consumers.

Add and remove users or change permissions

You can grant users limited permissions to the payments profile. All users you add to the payments profile must have a valid Google account. Admins of a payments profile are responsible for the activity of all users of the profile. 

Add users

To add new users to the payments profile:

  1. Sign into the payments profile
  2. Click Settings
  3. Under “Payments users,” click Manage Payments Users
  4. Click   +  Add a new user
  5. Enter the new user's contact name, email, and, optionally, their phone number 
  6. Choose the user’s access permission type from the drop-down
    (Admin, Full-access user, Read-only user, Email-only user, Read-only merchant, or Full-access merchant)
  7. Choose the user’s email preferences type from the drop down
    (All payments email, Administrative payments email only, or No payments email)
  8. Choose whether the new user should be the account’s primary contact. Each payments profile must have one primary contact who receives all payments email. This is the person Google will contact with any payments-related questions. If you need to remove a user as the primary contact, you must first choose another user to be the primary contact.
  9. Click Invite

The user will have to accept your invitation via an email from Google in order to be added to the payments profile. To accept your invitation, the user must click Review and Accept in the email, then Accept on the bottom of the next screen. Users who have not accepted their invitation will have their user record display as “Pending" in the payments center.  

Invitations expire after 2 weeks. Admins can resend their invitation email by clicking  to open their user record, then Resend invitation.

Google Play developers: Permissions are not synced between the Developer Console and the payments profile. Adding users in the Developer Console will not also grant them access to the payments profile. Learn more about Developer Console permissions.

Remove users

To remove users from the payments profile:

  1. Sign into the payments profile
  2. Click Settings
  3. Under “Payments users,” click Manage Payments Users
  4. Click   to open the user record you would like to edit or remove 
  5. Click Remove
  6. Click Yes to confirm you want to remove that user permanently

 

Change a user's permissions

To change a user’s access permissions:

  1. Sign in to the payments profile
  2. Click Settings
  3. Under “Payments users,” click Manage Payments Users
  4. Click  to open a user’s record
  5. Click  next to “Permissions”
  6. Choose the user’s access permission type from the drop-down (Admin, Full-access user, Read-only user, Email-only user, Read-only merchant, or Full-access merchant)
  7. Click Save
     
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