Manage your credit limit

What is a credit limit and how does it work?

If your form of payment is invoicing, your credit limit is the maximum amount of outstanding unpaid purchases of Google products and services you can have at any given time. When your total outstanding purchases approach the credit limit, you may receive an email informing you that your credit limit is close to being fully consumed. At this point you can either pay some of your invoices to automatically free up some more of your credit limit or request an increase to your credit limit. You can request an increase by replying to the credit warning email directly.

Your credit limit is consumed both by any open unpaid invoices and by any newer purchases that have not yet been invoiced.

Your credit limit is reviewed on a monthly basis. We will proactively monitor your credit limit and potentially increase it, based on your payment history.

I’ve received a notification that I’m approaching my credit limit

If you have received a notification advising you that you are approaching your credit limit, then your Google services may  be restricted if your total spend exceeds your credit limit.
To avoid any service restrictions, you have two options:
  • Pay invoices: Any payment you make will free up that amount from your credit limit. 
  • Request a credit limit increase: Increasing your credit limit gives you the flexibility to purchase more before running into your limit. This process can take up to two weeks to complete, so if you are approaching your credit limit, we strongly recommend making payments to free up credit while you await your credit limit increase to avoid any service limitations.

I’ve received a notification that my credit limit is fully exhausted

If you have used up your entire approved credit limit on your Google service, you may see the message "Credit Warning: Your accounts are not serving because you have exceeded your credit limit" when you sign in to that service.
To reactivate a service that is restricted by your credit limit, you have two options:
  • Pay invoices: Any payment you make will free up that amount from your credit limit.
  • Request a credit limit increase: Increasing your credit limit gives you the flexibility to spend more before running into your limit. This process can take up to two weeks to be complete, so if you need your accounts reactivated quickly, pay your open invoices, even if they are not yet due.

I want to increase my credit limit

To increase your credit limit, contact us in either of two ways:

  • Reply directly to the credit limit warning message, if you've received one
  • Contact your Google representative

We'll review your request and respond accordingly. You may be asked to provide additional documentation to assist our review process. The Credit team reviews each request on a case by case basis, so the required documentation may vary. We try to resolve requests without asking for any additional documentation, but if it’s needed, our agents will inform you of exactly what documents are required. Some typical examples include audited financial statements, bank guarantees, and spend projections.

You can request a credit limit increase at any time, though we suggest you do so before increasing the amount you spend on Google products and services. Attempting to spend above your credit limit may lead to restrictions in service.

 

 

 

 

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