Fix problems with rewards

Are you facing issues with rewards?You did a transaction but didn't receive a rewardYou didn't win a referral reward

What is the issue with the reward after your transaction?Didn't get a scratch cardReward not credited to bank account

What is the status of your transaction?Pending/FailedSuccessful

What is your reward status?Your reward status is 'Successful'Your reward status is 'Processing'Your reward status is 'Action required'

How long has it been since the transaction?It's been less than seven days since you made the transactionIt's been more than seven days since you made the transaction

What is the issue with the referral reward?Cashback not generatedReferral reward not credited to bank account

Did you refer someone or were you referred by someone?I have referred someoneI have been referred by someone

What is your reward status?Your reward status is 'Successful'Your reward status is 'Processing'Your reward status is 'Action required'

How long has it been since the transaction?It's been less than seven days since you made the transactionIt's been more than seven days since you made the transaction

Need more help?

Try these next steps: