Report activity

* Required field

Please reach out to our support channels over here.

If you notice activity on Google Pay which is abusive, illegal (under applicable laws) or violates our Product, Business or Offers Policies, please use this form to report it to us. Please identify the exact user or business being reported, and explain in detail why you are reporting them. Your request will be evaluated against our policies and we will review and take action as appropriate.

Please note that completing and submitting this form does not guarantee that any action will be taken on your request. We will only contact you if required.

Note: Issues apart from the ones mentioned in the dropdown below will not be entertained through this form. For other issues like ( login to Google Pay, Referral money, State of transaction, OTP validation, etc), Go to Settings > Help & Feedback to learn about such issues. If you have further queries, please go to Contact > Select Chat or Phone to place an immediate request to connect with Google Pay customer care.

Your information: Please provide us with information about yourself.

Enter your first name and surname
Where confirmation email will be sent
For identity verification + In case we need to contact you via telephone

Information about user/business/offers being reported:

Enter the offer title and description as seen in the app
Please note that we will not process your complaint if it isn't properly filled in or if the complaint is incomplete.

Signature

By typing your full name below, you are providing us with your digital signature, which is as legally binding as your physical signature.
Note: Merchants on Google Pay are responsible for their offers and transactions. Completing and submitting this form does not guarantee that any action will be taken on your request. We may contact you if additional information is required.
Some account and system information will be sent to Google. We will use the information that you give us to help address technical issues and to improve our services, subject to our Privacy Policy and Terms of Service.
Additional info