Report activity

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Please contact our support channels over here.
I have read the content policies and Terms of Service, and have already contacted my bank to seek help on this issue. *

If you notice activity on Google Pay which is abusive, illegal (under applicable laws) or violates our product, business or offers policies, please use this form to report it to us. Please identify the exact user or business being reported, and explain in detail why you are reporting them. Your request will be evaluated against our policies and we will review and take action as appropriate.

Please note that completing and submitting this form does not guarantee that any action will be taken on your request. We will only contact you if required.

Note: Issues apart from the ones mentioned in the drop-down below will not be entertained through this form. For other issues, such as logging in to Google Pay, referral money, state of transaction, OTP validation, etc., go to Settings > Help & Feedback. If you have further queries, please go to Contact > Select Chat or Phone to place an immediate request to connect with Google Pay customer care.

Your information: please provide us with information about yourself.

Enter your first name and surname
Where confirmation email will be sent
For identity verification + In case we need to contact you via telephone

Information about user/business being reported:

I hereby certify that the information that I have provided is true, accurate and not misleading. I understand that any untrue, inaccurate or misleading information that I intentionally or knowingly provide to claim fraud and obtain payments from Google may be considered a crime under the  Indian Penal Code, 1860, the punishment for which may include imprisonment and fines. Additionally, I understand that Google may take all available legal recourse against the perpetrator of a fraud reported by me, including civil and criminal action.

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Signature

By typing your full name below, you are providing us with your digital signature, which is as legally binding as your physical signature.
Note: Merchants on Google Pay are responsible for their offers and transactions. Completing and submitting this form does not guarantee that any action will be taken on your request. We may contact you if additional information is required.
https://myaccount.google.com/privacypolicy?hl=$0
Some account and system information will be sent to Google, and support calls and chats may be recorded. We will use this information to improve support quality and training, to help address technical issues, and to improve our products and services, subject to our privacy policy and Terms of Service.
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