Get answers to common questions

If you have questions, concerns or encounter problems with the Jobs Spot, check below for possible solutions.

Important: To get the most out of the Jobs Spot, make sure that you update your Google Pay app to the latest available version.

Job searches

How do I find specific types of jobs?

We recommend jobs for you based on your profile info, location, preferences and your activity in the app.

To find specific types of jobs, make sure that you update your profile info, location and preferences to reflect the sort of jobs that you’re interested in.

What types of jobs are available and why?

We currently promote entry-level jobs in categories like Retail, Logistics, Hospitality and others for early-career job seekers, starting in Delhi NCR. Some common jobs include retail sales associate, delivery person, waiter and warehouse worker.

What does it mean if I’m 'pre-qualified' for a job?

Congratulations! When you find a job that you’re pre-qualified for, that means that we think you’re a great fit for the job. If you apply for the job, you’ll automatically be added to the employer’s interview list and scheduled for an interview.

Important: You’ll still have to go through the employer’s standard interview process. Pre-qualified jobs aren’t guaranteed employment.

Why can’t I find the job or interview’s address?

You won’t be able to view an exact location for any job or interview until the employer selects you for the job or interview, and you accept the interview invitation or job offer in the app.

To stay up to date on your applications, make sure that you check your messages in the app frequently. In some cases, we may also send you emails or SMS messages.

Find out how to check an application or interview’s status.

How can I find an employer’s contact info?

You can find an employer’s contact info on their profile. To view their profile, tap the employer’s logo.

Interviews

How can I be selected for an interview?

Interview selections are automatically made through the app, but are ultimately decided and approved by the employer. Both decisions are made based on the info that you provided in your profile and whether that info makes you a good match for the job.

For best results, make sure that your profile is complete and up to date. You can also check for 'pre-qualified' jobs where you’ll be selected for an interview immediately after you apply.

Will I get a call to let me know if I’m selected for an interview or job?

While we can’t guarantee that you’ll receive a call, you’ll receive a message in the app as soon as any updates are available.

Find out how to check an application or interview’s status.

Can I find the result of an interview that I attended?

Updates about jobs and interviews are made by the employer and may not be immediately available after an interview. When the employer updates the job listing with a selection, the listing will update in the app.

Find out how to check an application or interview’s status.

What if I can’t attend a scheduled interview?

To make sure that your interview attendance rate isn’t affected by a missed interview, cancel your interview in the app before your scheduled interview time.

Find out how to cancel an interview.

What if I’m scheduled for more than one interview at the same time?

To make sure that your interview attendance rate isn’t affected by a missed interview, cancel the interview in which you’re less interested through the app before your scheduled interview time.

Find out how to cancel an interview.

Why wasn't I selected for a job or interview?

Interview selections are automatically made through the app, but are ultimately decided and approved by the employer. Both decisions are made based on the info that you provided in your profile and whether that info makes you a good match for the job.

For best results, make sure that your profile is complete and up to date. You can also check for 'pre-qualified' jobs where you’ll be selected for an interview immediately after you apply.

Why was my interview cancelled?

There are many potential reasons why an employer may cancel an interview. It’s likely that there was a scheduling conflict, or that they no longer had a need to hire for the position.

Check the app for other jobs in which you may be interested and keep applying!

Learning content

Can I request a specific type of content to learn about?

To request more content to learn about in the Jobs Spot, give us feedback through the app:

  1. Open the Google Pay app Google Pay.
  2. Under 'Businesses', tap Jobs.
    • If you can’t find 'Jobs', use the search bar at the top to search for: Jobs. Then, tap the Jobs Spot.
  3. At the top right, tap your profile image.
  4. At the top right, tap Settings Settings.
  5. Tap Feedback.
  6. Submit your request.
How can I report inaccurate or inappropriate info in an article or video?

If you find inaccurate, inappropriate or low-quality info in an article or video, report the content.

  1. Open the Google Pay app Google Pay.
  2. Under 'Businesses', tap Jobs.
    • If you can’t find 'Jobs', use the search bar at the top to search for: Jobs. Then, tap the Jobs Spot.
  3. At the top right, tap your profile image.
  4. At the top right, tap Settings Settings.
  5. Tap Feedback.
  6. Submit your report.

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